Technical Support Manager jobs in Austinburg, OH
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Technical Manager (Launch & Support)
- Nippon Paint Automotive Americas, Inc.
-
Cleveland, OH
FULL_TIME
-
Nippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and an annual bonus incentive plan. Employees receive eleven paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company match. We provide employee recognition programs, tuition reimbursement and much more. When you join our team, you are part of our NPAA family. We hold several events throughout the year for our employees to show our appreciation for their hard work and dedication. Come join a great team!
Position Responsibilities- Management of team and critical projects to meet project timelines ensuring technology/formulation is brought to market when needed.
- Interfaces and strengthens communication with other departments, locations and divisions (including executive management) to develop strategies to gain new business, prioritize projects or resolve other ongoing challenges.
- Establishes and maintains strategic relationships with key OEM, customer and supplier contacts.
- Identifies, initiates and leads continuous improvement projects to drive business process enhancement.
- Writes and/or reviews reports documenting product development, meeting minutes, monthly reports, management reviews.
- Presents technical data, company offerings and strategies to customers or internal shareholders.
- Ensures adherence to formulation, safety, environmental, and other company standards or processes, providing documented approval where required.
- Travel from 10-25% of the time depending on business situation, including international travel on occasion.
The individual must be able to perform each essential job duty and responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities needed to perform the job at a fully acceptable level.
Education, Experience, And/Or Certification- College degree in chemistry or related technical field with typically 5 years or more of experience in industrial or automotive topcoat industry. Advanced degree preferred, but not required.
- Good understanding of structure-property relationship in polymer chemistry, and coating formulation. Strong understanding of additive chemistry, rheology, and paint application knowledge.
- Familiar with typical analytical chemistry techniques
- Must have proven success in resolving technical problems in a timely manner
- Capable of managing multiple technical projects simultaneously to successful completion
- Experience working in a chemical laboratory required
- Able to work in proximity to paints and chemicals, using required PPE as required
- Japanese language fluency preferred, but not required.
- Managerial and/or supervisor level experience preferred, but not required if customer support and collaborative project experience is significant.
- Must have well-developed computer skills including Microsoft Office applications to analyze data and report
- Well-developed interpersonal skills, displaying courtesy, tact and respect when dealing with internal and external shareholders.
- Ability to communicate clearly and concisely both in oral and written form
- Ability to effectively present information and respond to inquiries, and/or complaints
- Just Posted
Technical Manager (Launch & Support)
- NPAA
-
Cleveland, OH
FULL_TIME
- Nippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and an annual bonus incentive plan. Employe...
- 2 Months Ago
Printer Support Technician - Solon, Ohio - JOB 24-00265
- Integrity Technical Services, Inc
-
Solon, OH
FULL_TIME
- This job offer is not available in your country. Description Printer Support Technician - Solon, Ohio - JOB 24- Salary Range : $50k - $60k Permanent Position with Benefits. Solon, Ohio area manufactur...
- 18 Days Ago
Senior Technical Support Specialist
- Cuyahoga County Juvenile Court
-
Cleveland, OH
FULL_TIME
- Job Title: Senior Technical Support Specialist Salary Grade: 15 Division/Department: Court Operations/Information Services Salary: $50,248-$ 54,267.84 commensurate with experience Reports To: Systems ...
- Just Posted
Technical Product Support Specialist
- Robert Half
-
Solon, OH
FULL_TIME
- DescriptionWe are offering an exciting opportunity for a Product Support Specialist in SOLON, Ohio, 44139-2269, United States. The successful candidate will be responsible for providing world-class se...
- 2 Days Ago
Technical Support Specialist III
- City of Cleveland
-
Cleveland, OH
FULL_TIME
- Technical Support Specialist IIITriage issues and service requests via phone, email, using VNC, and in person. 2. Accurately record and document all details of the issue or service request, including ...
- 4 Days Ago
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0 Technical Support Manager jobs found in Austinburg, OH area
System Analyst
- Cynet Systems
-
Jefferson, OH
- Job Description: Pay Range $28hr - $32hr Develops and maintains basic computer-based information systems or portions of ...
- 6/9/2024 12:00:00 AM
Customer Support Manager, Issuer Services
- Visa
-
Mentor, OH
- **Customer Support Manager, Issuer Services** Client Services & Support Full-time Date: Job Number: REF38655J **Company ...
- 6/8/2024 12:00:00 AM
Customer Support Manager, Issuer Services
- Visa Inc.
-
Mentor, OH
- **Customer Support Manager, Issuer Services** Client Services & Support Full-time Date: Job Number: REF38655J **Company ...
- 6/8/2024 12:00:00 AM
Product Application Engineer
- Great Lakes Power
-
Madison, OH
- Job Description Job Description Project and Application Engineering Functions plus Service Support. Works with Internal ...
- 6/8/2024 12:00:00 AM
Network Administrator
- Pomeroy
-
Middlefield, OH
- We are currently seeking an onsite Network Administrator for a full-time opportunity in Middlefield, OH. The Network Adm...
- 6/7/2024 12:00:00 AM
Customer Support Manager, Issuer Services
- visa.no
-
Mentor, OH
- **Customer Support Manager, Issuer Services** Client Services & Support Full-time Date: Job Number: REF38655J **Company ...
- 6/6/2024 12:00:00 AM
Field Service Technician 13371
- TriMech Services
-
Geneva, OH
- Job Description Job Description The Field Service Technician will perform in-plan and/or offsite routing services, inclu...
- 6/6/2024 12:00:00 AM
Technical Support B - Level 1
- HC Companies
-
Middlefield, OH
- Job Details Level Experienced Job Location OH Middlefield - Middlefield, OH Description PRINT TECHNICIAN Bring your tale...
- 6/6/2024 12:00:00 AM
About Austinburg, Ohio
Austinburg is a census-designated place in northern Austinburg Township, Ashtabula County, Ohio, United States. Although it is unincorporated, it has a post office, with the ZIP code of 44010. It lies at the intersection of State Routes 45 and 307. As of the 2010 census it had a population of 516, out of a total population of 2,197 in Austinburg Township.
Austinburg was laid out ca. 1800 by Judge Aliphalet Austin, and named for him....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$120,156 to $160,114
Austinburg, Ohio area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Technical Support Manager do?
Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019