Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
C & B Material Handling (part of the C & B Equipment family) is a leading organization in the material handling industry, providing innovative solutions and services to clients worldwide. Our commitment to excellence and continuous improvement drives us to deliver best-in-class products and customer service. As we continue to grow, we are seeking a Material Handling Technical Training Manager to develop and manage our technical training programs, ensuring our teams are equipped with the knowledge and skills to maintain our standard of excellence.
The Material Handling Technical Training Manager will be responsible for developing, implementing, delivering, and managing technical training programs for our employees. This role requires a deep understanding of material handling systems, technologies, and processes, as well as the ability to design and deliver training materials that are engaging, effective, and aligned with our business objectives.
Essential Duties:
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Equipment is a drug-free workplace.
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.
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