Technical Support Manager jobs in New Suffolk, NY

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Product Technical Support
  • Amico Source
  • Hauppauge, NY FULL_TIME
  • Job Summary:
    We are seeking a dedicated Product Support professional to join our team. The ideal candidate will provide technical assistance and support to customers. If you have a passion for customer service and possess strong technical skills, we want to hear from you.

    Duties:
    - Respond to customer inquiries via phone, email, or chat in a timely manner
    - Diagnose and troubleshoot medical and industrial equipment

    - Provide step-by-step guidance to customers on problem resolution
    - Escalate unresolved issues to the appropriate internal teams
    - Document all customer interactions and solutions in the ticketing system
    - Collaborate with cross-functional teams to improve product functionality and user experience

    Qualifications:
    - Strong customer service orientation with excellent communication skills
    - Ability to work independently and as part of a team in a fast-paced environment

    Benefits:
    - Competitive salary commensurate with experience
    - Health insurance benefits package
    - Paid time off and holidays
    - Opportunities for professional development and growth

    If you meet the qualifications and are excited about providing top-notch product support, we encourage you to apply for this rewarding opportunity.

    Job Type: Full-time

    Pay: $20.00 - $25.00 per hour

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Compensation package:

    • Hourly pay

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: In person

  • Just Posted

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Technical Sales Support Representative
  • Ferguson
  • Medford, NY FULL_TIME
  • Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers ...
  • 1 Month Ago

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Technical Customer Support Representative
  • Nesco Resource, LLC
  • Hauppauge, NY FULL_TIME
  • Nesco Resource is partnering with a medical equipment company located near Hauppauge in their search for Technical Customer Support Representatives. This is a temporary-to-hire role that will support ...
  • 1 Month Ago

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Technical Project Manager
  • eSales Technologies
  • West Babylon, NY FULL_TIME
  • Qualifications: Work experience in Technical field of Java - 5 years Demonstrated understanding of Project Management processes, strategies and methods Experience mentoring, coaching and developing ri...
  • 28 Days Ago

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Technical Account Manager - IT Managed Services
  • Techworks Consulting, Inc.
  • Ronkonkoma, NY FULL_TIME
  • Techworks Consulting Inc. goes beyond your typical IT company. For over 20 years, we have committed ourselves to providing each one of our clients with Best-in-Class service and support while creating...
  • Just Posted

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Integrated Support Care Manager
  • Sun River Health
  • Shirley, NY FULL_TIME
  • Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially fo...
  • 7 Days Ago

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0 Technical Support Manager jobs found in New Suffolk, NY area

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IT Manager
  • Lessing's Hospitality Group
  • Great River, NY
  • Position: IT Manager Location: Great River, NY (In-Person), approximately 15% travel locally Job Responsibilities: Assis...
  • 4/26/2024 12:00:00 AM

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System Engineer
  • Fulcrum Digital Inc
  • Islandia, NY
  • Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation...
  • 4/26/2024 12:00:00 AM

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Director of the Scientific Data and Computing Center (SDCC)
  • Brookhaven National Laboratory
  • Upton, NY
  • Brookhaven National Laboratory is looking for the next leader of its Scientific Data and Computing Center (SDCC), a faci...
  • 4/26/2024 12:00:00 AM

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Support Technician
  • Dave & Buster's, Inc.
  • Islandia, NY
  • Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
  • 4/26/2024 12:00:00 AM

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Information Technology Application Manager
  • Addition Management
  • Melville, NY
  • Title: IT Applications Project Manager Location: Huntingdon, NY Salary: $110k – 150k Consumer Goods company is seeking a...
  • 4/25/2024 12:00:00 AM

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Computer Operator
  • Eclaro
  • Melville, NY
  • Computer Operator Job Number: 23-00902 Do you want to work where innovation drives business? Eclaro is looking for a Com...
  • 4/24/2024 12:00:00 AM

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Technical & Applications Support Manager
  • ENECON Corporation
  • Medford, NY
  • Technical & Applications Support Manager Excellent opportunity for an experienced engineer with a coatings background to...
  • 4/22/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • East Haven, CT
  • Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list — you’ll LO...
  • 4/15/2024 12:00:00 AM

New Suffolk is a census-designated place (CDP) that roughly corresponds to the hamlet by the same name in the Town of Southold in Suffolk County, New York, United States. The CDP's population was 349 at the 2010 census. According to the United States Census Bureau, the hamlet has a total area 0.62 square miles (1.6 km2), of which 0.54 square miles (1.4 km2) is land and 0.04 square miles (0.1 km2), or 8.83%, is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$137,952 to $183,835
New Suffolk, New York area prices
were up 1.6% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019