Technical Training Manager jobs in Madison, AL

• Understands the market, the customer, the business domain, and the varying needs of different types of users, and works with the user group in order to make sound decisions and determine what features will be in the product release.
• Regularly collect and integrate customer feedback into the product development process to enhance user satisfaction and engagement.
• Conduct market research to understand emerging trends in environmental monitoring and integrate insights into product development.
• Collaborates closely with the development team and customers to ensure there is a clear understanding of what features are needed in the product or application.
• Oversee the creation of comprehensive product documentation and training materials for both internal teams and end-users.
• Act as a liaison between technical and non-technical teams, ensuring clear communication and alignment on product goals and deliverables.
• Ensures management, stakeholders, and sponsors are informed and the vision is aligned with their wishes; communicates the business benefits of the entire product and each individual feature.
• Define and analyze key performance metrics to continually improve the product and address any areas of concern.
• Acknowledges and responds to questions from the team, supports and respects the team's creativity, and delivers direction, based on whether the team is developing commercial software, software for internal use, hardware, or some other type of product.
• Maintains availability to team, showing commitment by doing whatever is necessary to build the best product possible and being actively engaged with their teams.
• Ensure the product complies with industry standards and regulations relevant to environmental monitoring.
• Performs other job-related duties as assigned.

• Supervises, hires, trains, provides work direction, and problem-solving assistance for employees; also oversees the daily operations of other staff

• 7 years of experience in software development; hands-on experience managing all stages of the product life cycle
• 3 years of supervisory experience/group leadership

• Excellent collaboration and communication skills, both written and verbal
• Extensive knowledge of product lifecycle
• Experience with project planning; ability to set and meet deadlines
• Excellent organizational skills
• Experience working on large-scale software projects; ability to lead cross-functional team to achieve goals and objectives
• Proficient in MS Office programs
• Strong people skills; ability to communicate with associates and customers

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Travel

Our customer base is spread across the US. This position would be expected to travel as needed to develop industry knowledge and insight by working with customers to understand their needs and problems. The position would also be a key player in tradeshows and customer events we host to engage and learn from our customers.

*The salary range for this position is $100k - $120k based on experience*

EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.