Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Customer Service/Teller
Full-time position available in our Hazleton location, experience is preferred but will train qualified applicant. This person must understand basic knowledge of bank deposits and services. Have excellent customer service skills that include good verbal and written communication along with computer knowledge.
A teller performs a full range of banking services to individual customers and business customers while providing a high level of customer service.
Duties & Responsibilities include:
Maynard Savings Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Salary based on experience. Full benefit package is available.
Job Type: Full-time
Pay: $32,000.00 - $35,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person
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