Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Compensation: $45,760 - $49,920
Position Summary:
The F&B Supervisor is responsible for the efficient operation of all food and beverage and food production operations located in the Food and Beverage Department in support of the Food and Beverage Executive Chef, Food and Beverage Sous Chef, and Food and Beverage Management.
NOTE: Native American preference will be given.
Duties & Responsibilities:
•Supervises Cooks, Dish Machine Operators and all culinary positions as assigned.
•Plans and coordinates the efforts of the culinary team to achieve the best utilization of resources in accordance with all food handling principle, and management directives.
•Oversees and maintains proper inventory level/portion controls and food rotations in accordance with standard operation procedures and standard food handling practices.
•Oversees Grab and go stocking, assists in supervising clerks.
•Implements all menus as directed by the Executive Chef and as outlined by preparation methods.
•Reviews menus for possible point of improvements.
•Ensures quality assurance and compliance with all regulatory requirements and continuously evaluate the menus, service and food quality to guarantee that the very best is offered to all guests of Tesuque Casino.
•Expedite all dishes from the kitchen line in the absence of the Executive Chef and/osseous Chef to ensure quality and appearance.
•Resolves all issues pertaining to culinary team members under his/her supervision.
•Assists the Executive Chef to ensure that all cleaning and preventive maintenance schedules are carried out in all culinary areas.
•Promotes internal/external customer service under the Tesuque Proud guidelines.
•Recommends daily specials and new menu items for Manager Approval.
•Completes daily paperwork (time and attendance, punch details report, Invoice coding).
•Ensures that all workspaces are maintained clean and sanitary at all times in full accordance with health regulations.
•Ensures that proper receiving, thawing, and storage in correct location, proportioning prep area sanitation, heating and holding, and re-heating (including sauces, soups, salad bar items, lunch, dinner, and produce) are followed at all times.
•Other duties as assigned by the Food and Beverage Manager
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Experience and Education:
•Associate Degree in Culinary Arts preferred.
•Minimum of two years of culinary experience or equivalent education / degree.
•Minimum of one year in Supervisory position.
Minimum Qualifications:
•One year in a supervisory position
•Two years culinary experience
•Must have or obtain Safe Serve Certificate (Food Handler)
•Must be able to work flexible hours including holidays, nights and weekends.
•Must be 21 years of age or older.
Physical Requirements:
While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee occasionally is required to sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds; pull, carry beverage stock to and from refrigerators and cabinets. The work environment includes a variety of setting the following: food, oils, and cooking surfaces. The incumbent occasionally exposed to loud noise, change in temperatures, and second-hand smoke.
Work Environment:
Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Due to the nature and scope of this position, evenings, weekends, holidays, and extended hours and irregular shifts will be required.
ADA/EEO Compliance:
The Pueblo of Tesuque Development Corporation (POTDC) and Tesuque Casino is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Drug-Free Disclaimer:
You will be required to pass a drug screening examination successfully. The use of any drug or other controlled substance that is illegal under Federal Law is not permitted, including medical cannabis.
The above statements are intended to describe the general nature and level of work being performed. They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel. Company reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.
To Apply: Go to https://tesuquecasino.com/careers-2/ , Job Openings, View all Open Jobs, find the position by searching for the name, and apply. Please submit a resume when applying.
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