Training & Development Manager jobs in Gastonia, NC

Overview

Join The Leader in The Industry!

We are seeking passionate, hardworking individuals to represent our brand. We offer a vibrant, professional work environment, perfect for a fun-seeking team player.

Generous commission program

Monthly bonus program

Fun, goal-related contests

Flexible schedules

Employee discounts on fantastic skin care products

Complimentary Diamond tanning membership

Benefits include PTO after 90 days, health, dental, vision, STD, LTD, life insurance, 401K, and many  more

What We Offer:

• UP TO 12% COMMISSION OPPORTUNITIES THAT PROVIDE OUR AVERAGE EMPLOYEE TO MAKE $10.50 - $15.00 PER HOUR! TOP PERFORMERS MAKE EVEN MORE!
• Store Managers can earn $19 - $23 per hour (base pay up to 12% commission monthly bonus). Top-performing managers can make even more.
• A welcoming, team-oriented atmosphere
• Customer service training
• Sales training
• Leadership training
• Training on how to set goals and achieving them
• Fun goal-related contests to make your work days more fun and competitive
• 401K opportunities company match, medical, dental, and vision benefits, PTO for all full-time employees
• Flexible schedules
• Growth and career advancement
• Complimentary Diamond tanning membership
• Employee discount on our amazing skincare products
• Employee referral program

Responsibilities

On the job training to learn management responsibilities includes:

• Maintaining salon staff by recruiting, selecting, and orienting employees.
• Achieving sales goals and other performance criteria by training, motivating, mentoring, and providing feedback to sales staff, including coaching, counseling, and correcting employees.
• Completing company operational requirements by scheduling and assigning employees; following up on work results.
• Achieving financial objectives through effective monitoring controllable expenses such as labor, cost of sales, and expenses.
• Maintaining the stability and reputation of the salon by complying with all legal requirements.
• Managing and assigning tasks appropriately to ensure the salons are clean, adequately stocked, organized, well-kept, and customer ready.
• Establishing rapport with customers building loyalty and long-term relationships
• Creating a positive, motivating, team based environment.
• Investigating and resolving customer concerns in a timely and professional manner.
• Analyzing daily sales and expense information and performing all other financial analyses to maximize sales and net profits.
• Safeguarding and accounting for all money received and being responsible for banking requirements.

Qualifications

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Proven experience in retail/customer service environment
• Ability to effectively influence others
• Must be able to stand, bend, and walk for long periods of time, for 7 hours per day
• Must be able to lift 25 pounds without assistance
• Reliable transportation, flexible availability, including nights and weekends

Compensation: $10.50 - $15.00 per hour (base pay up to 12% commission)

SVI Corporate, LLC, a Palm Beach Tan Franchisee, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.