Travel Manager jobs in Columbia, MO

Travel Manager directs the operation of the company's travel services. Administers and monitors the travel policies, guidelines, and budget to deliver efficient travel arrangements. Being a Travel Manager prepares periodic budget and utilization reports. Provides guidance to employees about travel requirements including visa, medical, and special conditions. Additionally, Travel Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Travel Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager Operations
  • ADTRAV Travel Management
  • St. Louis, MO FULL_TIME
  • ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

    ADTRAV is seeking a Manager Operations to motivate and manage Travel Consultants, resolves issues from clients, and conducts research into various items, in collaboration with other internal departments. Responsibilities also include, but are not limited to, overseeing the prompt answering of phones and emails, assisting with payroll transactions, and training new agents and current agents on current and new procedures.

    Essential Duties and Responsibilities include the following:

    • Provide day-to-day leadership of a team of Travel Consultants, Team Leads, and/or Associate Managers.
      • Be knowledgeable and trained in direct reports duties and be able to perform the job functions as needed, including the ability to assist travelers and book itineraries.
      • Champion the proper use of ADTRAV tools by participating in developments and enhancements as well as monitoring execution from the agents.
      • Set goals and objectives for the team and provide guidance on how to achieve to ensure they know what is expected in their position and in the company.
      • Review turnover transaction rates and errors/write offs and address with agents.
      • Review itineraries by verifying reservations have all appropriate information and reviewing travel authorizations.
      • Provide coaching and training to agents on how to service travelers and on policies and procedures of the company.
      • Review agent job aids and ensure information is correct and updated regularly.
      • Understand ADTRAV products, systems, and processes to assist agents and clients.
      • Become knowledgeable in ADTRAV's industry and customer base.
      • Monitor call volume, ensuring agents are available to service clients.
    • Serve as the main contact for clients and ensure any client concerns are researched, addressed, and resolved promptly.
      • Research agent and client issues promptly by gathering information and then provide solutions to client/account management team and address with agent.
    • Work with the Senior Manager Operations to keep KPIs and SLAs in line with client expectations as well as work with team members to ensure attainment of SLAs/KPIs, e.g., call and email volume, turnover, transaction rates, client/travel satisfaction, overdue tasks, and agent errors.
      • Identify process and workflow efficiencies and provide recommendations to management on how to improve.
    • Create, adjust and monitor all department reporting.
    • Process timecards and time off for payroll.
    • Develop, mentor, and lead employees to foster an environment of teamwork and accountability.
      • Provide constructive feedback and identify areas of improvement for team and work to develop objectives to meet these needs.
      • Conduct weekly individual and team meetings.
      • Conduct performance appraisals and disciplinary documentation on team, in accordance with HR policies and procedures.
      • Participate in the recruiting process by interviewing and selecting new agents.
    • Utilize various applications, including GDS, online booking tools, and various internal applications.
    • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
    • Adhere to company policies and procedures.
    • Other duties as assigned.

    Qualifications:

    • High school diploma or equivalent required.
    • At least 5 years of travel consultant/travel agent/group air experience, preferably in a call center environment.
    • 2 years’ experience managing a team.
    • Strong knowledge of Sabre GDS.
    • Working knowledge and proficiency in Fly America Open Skies and federal travel regulations.
    • Experience with Microsoft Office suite (Outlook, Word, Excel).
    • Hands-on, highly organized and directed leader.
    • Highly self-motivated leader, able to manage multiple tasks/responsibilities, both strategic and tactical, in a fast-paced environment and with minimal supervision.
      • Analytic and decisive with ability to prioritize and communicate objectives.
      • Exhibits leadership traits to motivate, communicate, and provide feedback.
      • Exercises discretion and judgment when providing feedback, guidance, clarification, and disciplinary action.
      • Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure.
      • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
      • Able to work collaboratively with different departments, managers, and clients to execute business objectives.
    • Excellent English written and verbal communication skills.
    • Strong attention to detail with emphasis on accuracy and quality.
    • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
    • Ability to work remotely and meet the company home-office requirements.
    • Able to sit and work at a computer for extended periods of time, without leaving the work area.
    • Able to work a schedule between Monday-Friday, 7am-7pm CT, and after hours and weekend as needed.
    • Able to travel up to 15% as needed for client and company meetings.
    • Able to maintain confidentiality of company and client information.
    • Able to successfully pass a credit, criminal, and/or employment reference background check.


    ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

  • 27 Days Ago

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General Manager
  • Sport Clips - Manager - MO119
  • Ellisville, MO FULL_TIME
  • $1,000 sign on bonus Limited time only! BENEFITS Benefits of working with us include: $18 an hr. plus tips, commissions and quarterly bonuses. We are paying 30% more than before! Free counseling for t...
  • 1 Month Ago

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General Manager
  • Sport Clips - Manager - MO101
  • Chesterfield, MO FULL_TIME
  • $1,000 sign on bonus Limited time only! BENEFITS Benefits of working with us include: $18 an hr. plus tips, commissions and quarterly bonuses. We are paying 30% more than before! Free counseling for t...
  • 26 Days Ago

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General Manager in Training - Retail
  • Love's Travel Stops & Country Stores
  • Hamel, IL FULL_TIME
  • Req ID: 414510Operations ManagerWorking at Love′s as an Operations Manager is a very different job. We work hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-ope...
  • 2 Days Ago

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Multi-Unit Manager
  • Love's Travel Stops & Country Stores
  • St. Louis, MO FULL_TIME
  • Req ID: 433862 Address: 6124 North Broadway St. Louis, MO, 63147 Welcome to Love’s! Where People are the Heart of Our Success Multi-Unit Manager At Love's, our values go beyond our name. We look for t...
  • 13 Days Ago

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Assistant Manager - Restaurant
  • Loves Travel Stops & Country Store
  • London, MO FULL_TIME
  • Req ID: 427367Do you want to “Fuel Your Career”? Do you have experience in Quick Service, Fast Food, or Full Service Restaurant management? Do you have a proven track record of successful restaurant o...
  • 1 Month Ago

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0 Travel Manager jobs found in Columbia, MO area

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Travel Registered Nurse RN Rehabilitation
  • OneStaffMedical
  • COLUMBIA, MO
  • We. Are. OneStaff. Medical. An independently - owned, nationally - recognized and amazingly awesome staffing firm ready ...
  • 4/27/2024 12:00:00 AM

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Concrete Finisher (Class A CDL License highly desirable!)
  • FWM PAYROLL CLEARING, Inc.
  • Columbia, MO
  • Company - Metro Services Group Title - Concrete Laborer Location - Columbia Metropolitan area, travel position to variou...
  • 4/26/2024 12:00:00 AM

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Part Time Assistant Store Manager - Columbia, MO
  • rue
  • Columbia, MO
  • Company Description Living Our Values Inclusivity: rue21 embraces all of you. We promote individuality and celebrate our...
  • 4/26/2024 12:00:00 AM

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CDL A Local Delivery Truck Driver
  • SYSCO
  • Columbia, MO
  • Company: US0057 Sysco Kansas City, Inc. Zip Code: 65201 Employment Type: Full Time Travel Percentage: 0 COMPENSATION INF...
  • 4/25/2024 12:00:00 AM

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Licensed Practical Nurse
  • Milan Laser Company
  • Columbia, MO
  • About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. Tha...
  • 4/25/2024 12:00:00 AM

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Manager Trainee - Operations (Travel Program; Relocation Required)
  • Biolife Plasma Services
  • Columbia, MO
  • By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the...
  • 4/24/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Columbia, MO
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/24/2024 12:00:00 AM

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Licensed Practical Nurse
  • Milan Laser Company
  • Columbia, MO
  • About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. Tha...
  • 4/23/2024 12:00:00 AM

Columbia /kəˈlʌmbiə/ is a city in the U.S. state of Missouri. It is the county seat of Boone County and home to the University of Missouri. Founded in 1821, it is the principal city of the five-county Columbia metropolitan area. It is Missouri's fourth most-populous and fastest growing city, with an estimated 121,717 residents in 2017. As a Midwestern college town, Columbia has a reputation for progressive politics, persuasive journalism, and public art. The tripartite establishment of Stephens College (1833), the University of Missouri (1839), and Columbia College (1851), which surround the c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Travel Manager jobs
$94,244 to $136,155
Columbia, Missouri area prices
were up 0.7% from a year ago

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Manage relationships with vendors of direct travel like airline, car rental and hotel etc.
December 10, 2019
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Provide continuing analysis and development of technology and systems in area of travel plus expense reimbursement.
December 03, 2019
Travel Manager in Spartanburg, SC
As a corporate travel manager, it’s my role to both assist in driving hard dollar savings in this category, as well as manage the end-user experience so that the noise is reduced.
February 04, 2020