User Liaison jobs in Madison, WI

We’re Changing the Rentals Industry

We’re a profitable, growth-stage company building industry-leading martech and data SaaS products for the rentals industry. While originally known for building and operating one of the U.S.’s largest rental marketplaces - Rentable, we recently launched a martech product and a competitive intelligence software - ApartmentIQ, both with high growth rates.

We’re a 100% remote team of 90 spread across the U.S. from coast to coast. We operate on a strict no a**holes policy, and are proud to have built a community of highly performant people that take our work seriously, but not ourselves.

While we’ve raised $30MM to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. 

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As the User Experience Lead, you will set the bar for UX vision and deliver exceptional user experiences and data visualizations to create customer value and drive business outcomes. This role will be charged with laying the foundation for a strong design system, building empathy with a rapidly growing user base, and creating strong relationships and operating practices with cross-functional teams to ship user-centered products. Our ideal candidate will have a track record of imparting an analytical mindset to simplify complex UX problems and developing easy to use experiences that were central to impacting the growth of a business.

Responsibilities:

• Develop and drive the overall experience design vision aligned with company goals, target audiences, and the product roadmap for ApartmentIQ.
• Own the design system, along with a plan for evolutionary implementation to bring the vision to reality over time.
• Work with teams across product, design, and engineering to prioritize and spec out new features to build
• Work directly with engineering to ensure a feature gets built, balancing your vision, technical feasibility, and user value
• Design new features all the way from concept to finalized pixels
• Conduct user research to gain deep insights into user behavior, needs, and pain points. Utilize findings to inform and validate design decisions.
• Plan and conduct usability testing sessions to gather feedback and iterate on designs to enhance user satisfaction.

Qualifications:

• You have 8 years of UX product design with a portfolio showcasing the impact of your work on the business
• You have experience working on a small design team and "doing it all"
• You enjoy going deep on both UX and UI work
• You're a clear communicator and enjoy working closely with partners across teams, particularly in engineering
• You’re passionate about data visualization 
• You've invested in your craft and have experience with prototyping and micro-interactions
• Solid understanding of user-centered design principles and best practices.
• Experience with conducting user research and usability testing.
• Strong communication and collaboration skills.
• Ability to mentor and provide guidance to junior designers.
• Up-to-date knowledge of the latest design trends and technologies.

Why Choose Us:

• 100% remote workplace
• Competitive Compensation Package
• Stock Options
• Open Vacation Policy (you take vacation whenever you want)
• Medical, Dental, and Vision Insurance
• 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program
• 401k Program
• No A**hole policy

If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.