User Liaison jobs in Madison, WI

New Era Technology is a global technology solutions provider with 4,500 employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Hybrid in Madison, will be in office Monday through Thursdays with option to work remote on Fridays--may be able to have more remote days down the line.

Develop analysis and user research plan that meets project deadlines. Review previously conducted research to limit rework. • Conduct user interviews. Document user work flow and system interaction • Work closely with product manager and UX team members to ensure consistent design and appropriate reuse of design patterns across products, to set project scope and to review requirements and to review proposed design prior to development • Create User Interface (UI) mockups, user task and interaction flows, screen designs, and user-interface interaction details that use or comply with client Design System • Working in an Agile development team, deconstruct desired product features into development stories, establish acceptance criteria and help to design user acceptance testing to ensure final product meets the design. Provide desk check of delivered features and work with product manager to ensure planning for market introduction is aligned with delivery schedule.

Requirements (years of experience, educational background, technical skills, etc.): 5 years of experience in user experience design. SaaS application design background required; Healthcare application development background preferred. Must have proficiency in Figma design tools.