Warranty Coordinator jobs in Council Bluffs, IA

Shift your career into high gear with NMC. As Nebraska’s CAT dealer, NMC Cat has been serving its loyal Caterpillar customer base for over 80 years.

If you have any questions prior to applying, please reach out to our Recruiting team at recruiting@nmc-corp.com or 402-891-7555.

PRIMARY JOB DUTIES*:

• Assist the Manager of Warranty, prepare and suggest final judgment on claims exposures and major warranty repair exposure to ensure continuity in claims processing and warranty repair completions.
• Serve as the first point of contact liaison regarding warranty questions for both internal and external customers.
• Coordinates the departments’ activities to ensure claims are handled in a consistent, timely and fair manner.
• Responsible for providing professional, accurate and timely support to external customers and internal departments.
• Ensure that warranty department is acknowledging, recording, and processing customer claims in a manner which results in the resolution of warranty liabilities at the lowest overall cost to the Company.
• Coordinate the investigation of claims and back charges through the scheduling of field inspections, return of damaged components for in-plant analysis and internal review of product failures.

WHY PEOPLE CHOOSE NMC Cat:

ABOUT NMC Cat:
As a Nebraska-based company with more than 80 years in the equipment industry, NMC Cat is focused on providing a comprehensive line of capital equipment solutions to the many industries we serve. Our employees enjoy a relaxed culture with competitive compensation, a comprehensive benefits package, and an inspiring culture. The NMC Cat team is focused on enabling our customers’ success by understanding their unique needs and delivering tailored, innovative equipment solutions with a specialization in Caterpillar construction equipment, power generation, material handling, rental equipment, and total truck service. NMC Cat takes pride in cultivating strong relationships with our customers and our talented professionals; these connections cultivate growth and success, and they are truly the strength of NMC Cat.

Our Values: Integrity, Relationships, Entrepreneurship, Excellence, Stewardship

NMC Cat is an equal opportunity employer and affords equal opportunity to all applicants for all positions. NMC Cat shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

• The job duties listed in this job posting do not constitute a complete and exclusive list. NMC Cat further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.