Workers' Compensation Manager jobs in Richland, WA

We believe we are more than a job at Yakima Valley Farm Workers Clinic. We're an FQHC committed to providing patient-centered care to communities. Compassion is at the core of our approach. We treat patients according to their preferences, regardless of location, origin, or ability to pay. Our doors are open to all, regardless of their citizenship status.

We serve over 197,000 patients across 28 medical clinics, 15 dental clinics, 11 pharmacies, and 49 program sites in two states. We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC's patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.

These short clips share a glimpse of our dedication to our communities, our health, and our families: 

WE are Yakima - WE are Family 

YVFWC - And then we grew

We are seeking a Dental Department Supervisor for our Children's Village in Yakima, WA. 

What We Offer

• Sign-on bonus of $4,500 in first paycheck and $1,800 at 12 months of employment.
• $23.74-$29/hour DOE with ability to go higher for highly experienced candidates.
• 100% employer-paid health insurance for employees including Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing, 403(b) retirement plan, generous paid time off, paid holidays, and more.

Essential Functions/Responsibilities/Duties

• Coaches, mentors, and trains direct report staff. Assesses competencies of staff, provides continuous performance management, and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Responsible for the recruitment and selection of dental support staff. Participates in the recruitment and selection of the Hygienist and Dentist positions. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Creates and maintains an inclusive work environment that supports diverse ideas, backgrounds, and styles. Supports diversity through the selection, management, and retention of diverse employees. Creates, drives, and maintains an employee engagement culture.
• Plans and manages the daily functions of the Dental Department. Delegates, assigns, and coordinates work, ensuring an efficient workflow that achieves the departmental mission and objectives. Ensures on-going coverage is provided for all support staff, filling in as needed.
• Manages Provider schedules to ensure scheduling guidelines are followed, schedule is full, and daily targets are met.
• Reviews and monitors various reports and work ques in the Epic system to include sliding fee eligibility and utilization as well as registry and recall follow up.
• Manages telephone service factor on a daily basis.
• Manages AIDET patient communication surveys, compiles communicates results, and makes any process or procedure changes necessary to implement identified improvements.
• Manages the process for all Release of Information (ROI) requests. Coordinates with Risk Management regarding healthcare information to be provided prior to release.
• Prepares various reports for leadership as requested and ensures the daily reconciliation reports for the Accounting and Billing Departments are completed and forwarded in accordance with established procedures.
• Monitors staff compliance with all policies, procedures, and standards of Yakima Valley Farm Workers Clinic (YVFWC).
• May assist Dentist with charting, procedures, X-rays, and materials mixing in accordance with generally accepted dental practices.
• Keeps track of accounts payable documentation such as purchase orders, invoices, check requests, and supply orders. Forwards documents to the Clinic Administrator for approval and signature.
• Conducts a variety of generalized administrative tasks and acts as the primary office contact for fielding questions with other departments such as Information Services related issues.
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements.

Qualifications

• Education:  High School Diploma or General Education Diploma (GED). Associate of Arts Degree or two years' equivalent experience in a dental clinic or office management in a healthcare environment preferred. 
• Experience: Five years’ experience in a dental office (front or back) and/or medical office (front) required. Bachelor’s Degree may substitute for 4 years of the required experience. Associate’s Degree may substitute for 2 years of the required experience. One year’s supervisory experience preferred.
• Licenses/Certificates/Registration: Registration as a dental assistant preferred. Cardiopulmonary Resuscitation (CPR) certification within 30 days of hire.
• Knowledge/Skills/Abilities Required: Must demonstrate the ability to communicate at level 10 on the language proficiency scale to receive bilingual differential pay. Knowledge of established infection control techniques, concepts, and principles of practice. Knowledge of medical and dental and terminology, dental anatomy, dental materials, and instruments preferred. Knowledge of medical records management preferred. Effective verbal, written and listening communication skills. Ability to effectively interact with a variety of patients, patients’ families, and employees in a professional manner. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Basic proficiency with a variety of computer programs including Electronic Dental Record (EDR), Word and Excel.

Working at YVFWC

Working in our organization means being the passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.

At Farm Workers Clinic

• We will consistently trust one another to work for the common good.
• We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
• We will demonstrate transparency by being candid and truthful no matter the risk.
• We will create partnerships to strengthen ourselves and our community.
• We will fight for just treatment for all individuals.
• We will let joy in.
• We have the courage to be an agent of change and refuse anything short of excellence.

Our mission celebrates diversity. We are committed to equal opportunity employment.