Help Desk Technician II Salary in Mexico

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How much does a Help Desk Technician II make in Mexico? The average Help Desk Technician II salary in Mexico is MXN$217K as of April 08, 2021, but the range typically falls between MXN$142K and MXN$297K. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

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Global Market Data
50TH(Median) MXN$217K 25TH MXN$142K 75TH MXN$297K

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Skills to Boost a Help Desk Technician II Salary

Mastering key skills can significantly increase your earning potential as a Help Desk Technician II. According to Salary.com's Real-time Job Posting Data, expertise in Troubleshooting can lead to a 10% salary raise, while strong Operating System skills boost pay by a 3%. Even Customer Support can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Troubleshooting
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Operating System
Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
Customer Support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
More Skills...
Based on recent job listings, in-demand skills in the Help Desk Technician II field include Troubleshooting (10%), Operating System (3%), Customer Support (1%), and Windows Servers (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Troubleshooting MXN$238K
Troubleshooting
MXN$238K
10%
Operating System MXN$223K
Operating System
MXN$223K
3%
Customer Support MXN$219K
Customer Support
MXN$219K
1%
Windows Servers MXN$219K
Windows Servers
MXN$219K
1%
Troubleshooting
2.40%
Operating System
4.45%
Customer Support
1.46%
Windows Servers
1.06%
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About Mexico

Mexico is located between latitudes 14° and 33°N, and longitudes 86° and 119°W in the southern portion of North America. Almost all of Mexico lies in the North American Plate, with small parts of the Baja California peninsula on the Pacific and Cocos Plates. Geophysically, some geographers include the territory east of the Isthmus of Tehuantepec (around 12% of the total) within Central America. Geopolitically, however, Mexico is entirely considered part of North America, along with Canada and the United States. Mexico's total area is 1,972,550 km2 (761,606 sq mi), making it the world's 13th l...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Help Desk Technician II Pay Difference by Cities

City, Country Compared to national average
City, Country Guadalajara, MX Compared to national average
-5.3%
City, Country Queretaro, MX Compared to national average
+ 6.9%
City, Country Aguascalientes, MX Compared to national average
-4.4%
City, Country Cuernavaca, MX Compared to national average
+ 3.7%
City, Country San Luis Potosi, MX Compared to national average
-1.4%
City, Country Mexicali, MX Compared to national average
-4.8%
Employees with Help Desk Technician II in their job title in Queretaro, MX earn an average of 6.9% more than the national average. The lower salaries can be found in Guadalajara, MX (5.3% less), Mexicali, MX (4.8% less), Aguascalientes, MX (4.4% less), San Luis Potosi, MX (1.4% less).

Understand the base salary paid range for a Help Desk Technician II in Mexico

Average Base Salary

Core compensation

141536
297372
216680
The chart shows the base salary for Help Desk Technician II ranges from MXN$142K to MXN$297K with the average base salary of MXN$217K. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Help Desk Technician II may get paid difference by industry, location, and factors.

Help Desk Technician II Frequently Asked Questions in Mexico

What is the salary range for a Help Desk Technician II in Mexico? What is the average hourly rate?

The average salary for a Help Desk Technician II in Mexico is MXN$217K per year. The salary range for a Help Desk Technician II is between MXN$142K and MXN$297K. While we are seeing hourly wages as high as MXN$143 and as low as MXN$68, the majority of Help Desk Technician IIs are currently paid an average of MXN$104 in Mexico. The average salary pay range for a Help Desk Technician II can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Help Desk Technician II in Mexico can differ based on any or all of these varying factors. April 08, 2021 salary.com )
Why should you negotiate salary for a Help Desk Technician II role? What are effective negotiation strategies?

Most hiring managers in Mexico expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Help Desk Technician II position that you can in Mexico. This starting salary of the Help Desk Technician II position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Help Desk Technician II position in Mexico, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs. April 08, 2021 salary.com )
How do you evaluate the advantages, opportunities, and salary for a Help Desk Technician II role located in large metropolitan city or in a small town?

Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Help Desk Technician II in the Mexico can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Help Desk Technician II job in a large city of the Mexico may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the Mexico also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Help Desk Technician II job is right for you. April 08, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: April 08, 2021