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Call Center Agent Quality Monitoring Senior Analyst Salary in Cody, Wyoming

Call Center Agent Quality Monitoring Senior Analyst Salary in Cody, WY

How much does a Call Center Agent Quality Monitoring Senior Analyst make in Cody, WY? The average Call Center Agent Quality Monitoring Senior Analyst salary in Cody, WY is $57,300 as of March 26, 2024, but the range typically falls between $49,400 and $65,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Agent Quality Monitoring Senior Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $42,207 Cody,WY March 26, 2024
25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $49,400 Cody,WY March 26, 2024
50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $57,300 Cody,WY March 26, 2024
75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $65,600 Cody,WY March 26, 2024
90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $73,157 Cody,WY March 26, 2024
25% $49,400 10% $42,207 90% $73,157 75% $65,600 $57,300 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Senior Analyst in Cody, WY

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Call Center Agent Quality Monitoring Senior Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
49400
65600
57300

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
50500
68900
59300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Senior Analyst in Cody, WY. The base salary for Call Center Agent Quality Monitoring Senior Analyst ranges from $49,400 to $65,600 with the average base salary of $57,300. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $50,500 to $68,900 with the average total cash compensation of $59,300.
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49400
65600

 

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About Cody, Wyoming    Cody is a city in Northwest Wyoming and the county seat of Park County, Wyoming, United States. It is named after Colonel William Frederick "Buffalo B....More

Cody, Wyoming  area prices were up 3.1% from a year ago    View the Cost of Living in Cody, Wyoming

Call Center Agent Quality Monitoring Senior Analyst Salary in popular cities: Cheyenne, Casper, Laramie

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