Call Center Quality Manager Salary in Chattanooga, Tennessee
Call Center Quality Manager Salary in Chattanooga, TN
How much does a Call Center Quality Manager make in Chattanooga, TN? The average Call Center Quality Manager salary in Chattanooga, TN is $75,500 as of March 26, 2024, but the range typically falls between $61,900 and $90,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Quality Manager Salary | $49,518 | Chattanooga,TN | March 26, 2024 |
| 25th Percentile Call Center Quality Manager Salary | $61,900 | Chattanooga,TN | March 26, 2024 |
| 50th Percentile Call Center Quality Manager Salary | $75,500 | Chattanooga,TN | March 26, 2024 |
| 75th Percentile Call Center Quality Manager Salary | $90,500 | Chattanooga,TN | March 26, 2024 |
| 90th Percentile Call Center Quality Manager Salary | $104,157 | Chattanooga,TN | March 26, 2024 |
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Job Description
The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
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University of Tennessee - Memphis, TNMarket Range: 06. Hiring Salary: $19.67/Hourly. JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Quality Control Lab Technician is responsible for quality control ...- Just Posted
Career Path for this job
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Down a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree -
This Job:
Call Center Quality Manager
3 - 5 years experience
Bachelor's Degree
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About Chattanooga, Tennessee
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Level of Education
- Call Center Quality Manager Salaries with No Diploma
- Call Center Quality Manager Salaries with a High School Diploma or Technical Certificate
- Call Center Quality Manager Salaries with an Associate's Degree
- Call Center Quality Manager Salaries with a Bachelor's Degree
- Call Center Quality Manager Salaries with a Master's Degree or MBA
- Call Center Quality Manager Salaries with a JD, MD, PhD or Equivalent
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About Chattanooga, Tennessee According to the United States Census Bureau, the city has a total area of 144.6 square miles (374.4 km2), of which 137.1 square miles (355.2 km2) are....More
Chattanooga, Tennessee area prices were up 1.3% from a year ago View the Cost of Living in Chattanooga, Tennessee
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