Call Center Quality Manager Salary in La Crosse, Wisconsin

Call Center Quality Manager Salary in La Crosse, WI

How much does a Call Center Quality Manager make in La Crosse, WI? The average Call Center Quality Manager salary in La Crosse, WI is $78,200 as of March 26, 2024, but the range typically falls between $64,100 and $93,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Quality Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Quality Manager Salary $51,263 La Crosse,WI March 26, 2024
25th Percentile Call Center Quality Manager Salary $64,100 La Crosse,WI March 26, 2024
50th Percentile Call Center Quality Manager Salary $78,200 La Crosse,WI March 26, 2024
75th Percentile Call Center Quality Manager Salary $93,700 La Crosse,WI March 26, 2024
90th Percentile Call Center Quality Manager Salary $107,812 La Crosse,WI March 26, 2024
25% $64,100 10% $51,263 90% $107,812 75% $93,700 $78,200 50%(Median) Didn’t find job title? Click
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Rochester Rehab and Living Center - Rochester, MN

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Job Description

The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Job Openings for Call Center Quality Manager in La Crosse, WI
  • Rochester Rehab and Living Center - Rochester, MN
    Rochester Rehab & Living is seeking a Quality Improvement Nurse Manager to join our caring team. The Quality Improvement Nurse Manager is responsible for f...
    - 19 Days Ago
  • USAA - PHOENIX, AZ
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - Just Posted
  • USAA - COLORADO SPRINGS, CO
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 1 Day Ago
  • USAA - COLORADO SPRINGS, CO
    Why USAA. Why USAA. Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. ...
    - 3 Days Ago
  • USAA - COLORADO SPRINGS, CO
    Why USAA. Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military m...
    - 3 Days Ago

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
64100
93700
78200

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
69000
103900
85800
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Quality Manager in La Crosse, WI. The base salary for Call Center Quality Manager ranges from $64,100 to $93,700 with the average base salary of $78,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,000 to $103,900 with the average total cash compensation of $85,800.
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64100
93700

 

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About La Crosse, Wisconsin    La Crosse is located on the western border of the midsection of Wisconsin, on a broad alluvial plain along the east side of the Mississippi River. The....More

La Crosse, Wisconsin  area prices were up 1.3% from a year ago    View the Cost of Living in La Crosse, Wisconsin

Call Center Quality Manager Salary in popular cities: Milwaukee, Madison, Green Bay

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