How much does a Call Center Representative III - Inbound make in Cedar Rapids, IA? The average Call Center Representative III - Inbound salary in Cedar Rapids, IA is $48,100 as of May 28, 2024, but the range typically falls between $42,900 and $54,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Representative III - Inbound Salary | $38,166 | Cedar Rapids,IA | May 28, 2024 |
25th Percentile Call Center Representative III - Inbound Salary | $42,900 | Cedar Rapids,IA | May 28, 2024 |
50th Percentile Call Center Representative III - Inbound Salary | $48,100 | Cedar Rapids,IA | May 28, 2024 |
75th Percentile Call Center Representative III - Inbound Salary | $54,200 | Cedar Rapids,IA | May 28, 2024 |
90th Percentile Call Center Representative III - Inbound Salary | $59,754 | Cedar Rapids,IA | May 28, 2024 |
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The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
5 - 7 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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About Cedar Rapids, Iowa The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and t....More
Cedar Rapids, Iowa area prices were up 0.8% from a year ago View the Cost of Living in Cedar Rapids, Iowa
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