upper level job

How much does a Call Center Scheduler I make in Phoenix, AZ? The average Call Center Scheduler I salary in Phoenix, AZ is $52,000 as of March 26, 2024, but the range typically falls between $45,400 and $61,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Scheduler I Salary $39,391 Phoenix,AZ March 26, 2024
25th Percentile Call Center Scheduler I Salary $45,400 Phoenix,AZ March 26, 2024
50th Percentile Call Center Scheduler I Salary $52,000 Phoenix,AZ March 26, 2024
75th Percentile Call Center Scheduler I Salary $61,000 Phoenix,AZ March 26, 2024
90th Percentile Call Center Scheduler I Salary $69,194 Phoenix,AZ March 26, 2024
25% $45,400 10% $39,391 90% $69,194 75% $61,000 $52,000 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Call Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Call Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Call Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Call Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Scheduler I in Phoenix, AZ
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  • Why USAA. Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military m...
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  • Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
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Career Path for this job

  1. This Job:

    Call Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
45400
61000
52000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
45900
63900
53300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Scheduler I in Phoenix, AZ. The base salary for Call Center Scheduler I ranges from $45,400 to $61,000 with the average base salary of $52,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $45,900 to $63,900 with the average total cash compensation of $53,300.
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45400
61000

 

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About Phoenix, Arizona    Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to ....More

Phoenix, Arizona  area prices were up 2.2% from a year ago    View the Cost of Living in Phoenix, Arizona

Call Center Scheduler I Salary in popular cities: TucsonMesaChandler

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