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Call Center Scheduler II Salary in Portland, Oregon

Call Center Scheduler II Salary in Portland, OR

How much does a Call Center Scheduler II make in Portland, OR? The average Call Center Scheduler II salary in Portland, OR is $66,477 as of April 24, 2024, but the range typically falls between $57,039 and $76,861. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Scheduler II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Scheduler II Salary $48,446 Portland,OR April 24, 2024
25th Percentile Call Center Scheduler II Salary $57,039 Portland,OR April 24, 2024
50th Percentile Call Center Scheduler II Salary $66,477 Portland,OR April 24, 2024
75th Percentile Call Center Scheduler II Salary $76,861 Portland,OR April 24, 2024
90th Percentile Call Center Scheduler II Salary $86,315 Portland,OR April 24, 2024
25% $57,039 10% $48,446 90% $86,315 75% $76,861 $66,477 50%(Median) Didn’t find job title? Click
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Scheduler

Innovairre - Forest, VA

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Patient Relationship Specialist/Call Center Rep.

Hearing Care Central - O'Fallon, IL

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Scheduler (CNA)

Azria Health Prairie Ridge - Mediapolis, IA

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Job Description

The Call Center Scheduler II analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Call Center Scheduler II maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Call Center Scheduler II may require a bachelor's degree. Typically reports to a manager. Being a Call Center Scheduler II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Call Center Scheduler II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Scheduler II in Portland, OR
  • Blink Health - Pittsburgh, PA
    Company Overview. Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our tw...
    - 2 Months Ago
  • Innovairre - Forest, VA
    Innovairre – WE HELP PEOPLE WHO HELP PEOPLE. We make great things happen for some of the world’s most vibrant organizations. We are the worldwide leader in...
    - 2 Months Ago
  • Hearing Care Central - O'Fallon, IL
    Patient Relationship Specialist/Call Center Representative (On-Site). Starting at $33,280.00 Annually PLUS Monthly Bonus Opportunities. O’Fallon, IL 62269....
    - 1 Month Ago
  • Azria Health Prairie Ridge - Mediapolis, IA
    Full Time, M-F 8-4:30p with rotation on call. Azria Health is building on the traditions of the past with a focus on the future. We take pride in deliverin...
    - 4 Months Ago
  • Cenlar FSB - Tempe, AZ
    Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 1 Month Ago

Career Path for this job

  1. Down a level:

    Call Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Scheduler III

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
57039
76861
66477

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
58382
80165
69087
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Scheduler II in Portland, OR. The base salary for Call Center Scheduler II ranges from $57,039 to $76,861 with the average base salary of $66,477. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,382 to $80,165 with the average total cash compensation of $69,087.
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57039
76861

 

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About Portland, Oregon    Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Vall....More

Portland, Oregon  area prices were up 3.9% from a year ago    View the Cost of Living in Portland, Oregon

Call Center Scheduler II Salary in popular cities: Eugene, Salem, Gresham

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