As of August 01, 2026, the average salary for a Call Center Scheduler II in the United States is $59,883 per year, which breaks down to an hourly rate of $29.
However, a Call Center Scheduler II's salary can vary significantly. Here’s a look at the typical salary range:
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A Call Center Scheduler II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of a Call Center Scheduler II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Call Center Scheduler I | 0-2 years | $52,803 |
| Call Center Scheduler II | 2-4 years | $59,893 |
| Call Center Scheduler III | 4-7 years | $72,641 |
| Call Center Scheduling Supervisor | 7+ years | $78,766 |
| Call Center Scheduling Manager | 7+ years | $111,980 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Scheduler IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 14.86% |
| Billing | 1.8% |
| Appointment Scheduling | 1.38% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Financial Services
|
$82,639 |
38%
|
|
Coordination
|
$67,069 |
12%
|
|
Service Excellence
|
$65,871 |
10%
|
|
Leadership
|
$65,272 |
9%
|
|
Analysis
|
$65,272 |
9%
|
|
Critical Thinking
|
$64,075 |
7%
|
Call Center Scheduler II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $67,036. While startup companies pay approximate $56,711.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $56,711 |
| Growth Stage | 51~500 | $59,978 |
| Established | 501~5000 | $64,735 |
| Enterprise | 5000+ | $67,036 |
For Call Center Scheduler II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Scheduler positions in Biotechnology or Transportation typically offer lower base pay, as these industries often view Call Center Scheduler II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $71,860 | $35.0 | 20% |
Your level of education can impact your salary potential. While many Call Center Scheduler IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Call Center Scheduler II with a High School Diploma or Technical Certificate is between $60,622 and $65,799).
Call Center Scheduler II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 25.0% |
| High School | 25.0% |
| Associates | 50.0% |
| Bachelors | 12.5% |
| Masters | 12.5% |
| Doctorate | 0.0% |
Understanding how a Call Center Scheduler II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Promotions are the fastest way to increase your earnings. As a Call Center Scheduler II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Call Center Scheduler III | $72,700 | 21% |
| Call Center Traffic and Scheduling Analyst III | $71,900 | 20% |
Salaries for a Call Center Scheduler II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $62,254 in 2023 to around $61,697 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Center Scheduler II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $62,254 |
| 2024 | $61,959 |
| 2025 | $61,697 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Aerospace & Defense industry offers the highest average compensation for Call Center Scheduler II roles, with salaries approximately 20% above the market median.
The highest paying call center job is typically the Call Center Scheduler, with a maximum salary of $75,320. The average salary for this position is around $65,144, while the minimum salary starts at $55,892. This role involves managing schedules and ensuring efficient operations within the call center.
Call center schedulers in the US earn between $55,892 and $75,320 annually, with a median salary of $65,144. Salaries vary based on experience, with entry-level positions starting around $10.34 to $13.22 per hour, while more experienced roles can earn up to $21.06 per hour.
As of January 2025, the salary for a Call Center Scheduler in the United States ranges from a minimum of $55,892 to a maximum of $75,320, with a mid-salary of $65,144. This reflects a competitive pay scale, aligning with the broader industry trends for schedulers.
Schedulers in the US House earn between $55,892 and $75,320, with a median salary of approximately $65,144. In D.C. offices, the median salary is around $67,707, while in district/state offices, it is about $72,556. This reflects the varying compensation based on location and specific roles within the House.
As of now, the salary for a Call Center Scheduler in the USA ranges from $55,892 to $75,320 annually, with a midpoint of $65,144. This translates to approximately $26.85 to $36.19 per hour, or $4,658 to $6,276 monthly. The average salary reflects the demand and responsibilities associated with the role.
Yes, a scheduler is a job. Scheduler responsibilities include answering phones and emails, scheduling and confirming appointments, and inputting customer data into company systems. They organize workflow by reading and routing correspondence, collecting customer information, and managing assignments. The salary for a Call Center Scheduler ranges from $55,892 to $75,320, with a midpoint of $65,144.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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