upper level job

How much does a Call Center Traffic and Scheduling Assistant make in New York, NY? The average Call Center Traffic and Scheduling Assistant salary in New York, NY is $53,100 as of April 24, 2024, but the range typically falls between $47,000 and $59,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Traffic and Scheduling Assistant Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Traffic and Scheduling Assistant Salary $41,446 New York,NY April 24, 2024
25th Percentile Call Center Traffic and Scheduling Assistant Salary $47,000 New York,NY April 24, 2024
50th Percentile Call Center Traffic and Scheduling Assistant Salary $53,100 New York,NY April 24, 2024
75th Percentile Call Center Traffic and Scheduling Assistant Salary $59,000 New York,NY April 24, 2024
90th Percentile Call Center Traffic and Scheduling Assistant Salary $64,372 New York,NY April 24, 2024
25% $47,000 10% $41,446 90% $64,372 75% $59,000 $53,100 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Traffic and Scheduling Assistant coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Being a Call Center Traffic and Scheduling Assistant generates and provides call volume reports to leadership. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. In addition, Call Center Traffic and Scheduling Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Call Center Traffic and Scheduling Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Call Center Traffic and Scheduling Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Job Openings for Call Center Traffic and Scheduling Assistant in New York, NY

Career Path for this job

  1. This Job:

    Call Center Traffic and Scheduling Assistant

    1 - 3 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Call Center Traffic and Scheduling Senior Assistant

    3 - 5 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
47000
59000
53100

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
47800
60700
54100
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Traffic and Scheduling Assistant in New York, NY. The base salary for Call Center Traffic and Scheduling Assistant ranges from $47,000 to $59,000 with the average base salary of $53,100. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,800 to $60,700 with the average total cash compensation of $54,100.
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47000
59000

 

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About New York, New York    The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More

New York, New York  area prices were up 1.6% from a year ago    View the Cost of Living in New York, New York

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