How much does a Call Center Traffic and Scheduling Assistant make in the United States? The average Call Center Traffic and Scheduling Assistant salary in the United States is $45,400 as of March 26, 2024, but the range typically falls between $40,200 and $50,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Traffic and Scheduling Assistant Salary | $35,466 | US | March 26, 2024 |
25th Percentile Call Center Traffic and Scheduling Assistant Salary | $40,200 | US | March 26, 2024 |
50th Percentile Call Center Traffic and Scheduling Assistant Salary | $45,400 | US | March 26, 2024 |
75th Percentile Call Center Traffic and Scheduling Assistant Salary | $50,400 | US | March 26, 2024 |
90th Percentile Call Center Traffic and Scheduling Assistant Salary | $54,952 | US | March 26, 2024 |
Hope & Healing Survivor Resource Center - Akron, OH
Cleveland Eye Clinic - Cleveland, OH
Scheduling/Dispatch Coordinator
Wright traffic Control Inc (WTC) - Columbiana, OH
Pattern Promotions - Columbus, OH
The Call Center Traffic and Scheduling Assistant coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Being a Call Center Traffic and Scheduling Assistant generates and provides call volume reports to leadership. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. In addition, Call Center Traffic and Scheduling Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Call Center Traffic and Scheduling Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Call Center Traffic and Scheduling Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
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