upper level job

How much does a Call Center Traffic and Scheduling Assistant make in the United States? The average Call Center Traffic and Scheduling Assistant salary in the United States is $45,400 as of March 26, 2024, but the range typically falls between $40,200 and $50,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Traffic and Scheduling Assistant Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Traffic and Scheduling Assistant Salary $35,466 US March 26, 2024
25th Percentile Call Center Traffic and Scheduling Assistant Salary $40,200 US March 26, 2024
50th Percentile Call Center Traffic and Scheduling Assistant Salary $45,400 US March 26, 2024
75th Percentile Call Center Traffic and Scheduling Assistant Salary $50,400 US March 26, 2024
90th Percentile Call Center Traffic and Scheduling Assistant Salary $54,952 US March 26, 2024
25% $40,200 10% $35,466 90% $54,952 75% $50,400 $45,400 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Traffic and Scheduling Assistant coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Being a Call Center Traffic and Scheduling Assistant generates and provides call volume reports to leadership. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. In addition, Call Center Traffic and Scheduling Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Call Center Traffic and Scheduling Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Call Center Traffic and Scheduling Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Job Openings for Call Center Traffic and Scheduling Assistant

Career Path for this job

  1. This Job:

    Call Center Traffic and Scheduling Assistant

    1 - 3 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Call Center Traffic and Scheduling Senior Assistant

    3 - 5 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

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40200
50400
45400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
40800
51800
46200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Traffic and Scheduling Assistant in the United States. The base salary for Call Center Traffic and Scheduling Assistant ranges from $40,200 to $50,400 with the average base salary of $45,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,800 to $51,800 with the average total cash compensation of $46,200.
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40200
50400

 

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