Client Service and Support Specialist IV Salary in Pittsfield, Massachusetts
Client Service and Support Specialist IV Salary in Pittsfield, MA
How much does a Client Service and Support Specialist IV make in Pittsfield, MA? The average Client Service and Support Specialist IV salary in Pittsfield, MA is $108,090 as of April 24, 2024, but the range typically falls between $92,660 and $124,860. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Client Service and Support Specialist IV Salary | $78,612 | Pittsfield,MA | April 24, 2024 |
| 25th Percentile Client Service and Support Specialist IV Salary | $92,660 | Pittsfield,MA | April 24, 2024 |
| 50th Percentile Client Service and Support Specialist IV Salary | $108,090 | Pittsfield,MA | April 24, 2024 |
| 75th Percentile Client Service and Support Specialist IV Salary | $124,860 | Pittsfield,MA | April 24, 2024 |
| 90th Percentile Client Service and Support Specialist IV Salary | $140,128 | Pittsfield,MA | April 24, 2024 |
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Job Description
The Client Service and Support Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Service and Support Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Service and Support Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Service and Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Service and Support Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Client Care Specialist III
4 - 7 years experience
Bachelor's Degree -
This Job:
Client Service and Support Specialist IV
7 + years experience
Bachelor's Degree -
Up a level:
Customer Care Supervisor
3 + years experience
Bachelor's Degree
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About Pittsfield, Massachusetts
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Client Service Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
| Job Title Client Service Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
| Job Title Client Service Specialist III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
| Job Title Field Service Engineer IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
Level of Education
- Client Service and Support Specialist IV Salaries with No Diploma
- Client Service and Support Specialist IV Salaries with a High School Diploma or Technical Certificate
- Client Service and Support Specialist IV Salaries with an Associate's Degree
- Client Service and Support Specialist IV Salaries with a Bachelor's Degree
- Client Service and Support Specialist IV Salaries with a Master's Degree or MBA
- Client Service and Support Specialist IV Salaries with a JD, MD, PhD or Equivalent
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About Pittsfield, Massachusetts Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, t....More
Pittsfield, Massachusetts area prices were up 1.6% from a year ago View the Cost of Living in Pittsfield, Massachusetts
Client Service and Support Specialist IV Salary in popular cities: Boston, Worcester, Springfield
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