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How much does a Client Service and Support Specialist IV make in the United States? The average Client Service and Support Specialist IV salary in the United States is $104,780 as of February 26, 2024, but the range typically falls between $89,820 and $121,040. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Client Service and Support Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Service and Support Specialist IV Salary $76,200 US February 26, 2024
25th Percentile Client Service and Support Specialist IV Salary $89,820 US February 26, 2024
50th Percentile Client Service and Support Specialist IV Salary $104,780 US February 26, 2024
75th Percentile Client Service and Support Specialist IV Salary $121,040 US February 26, 2024
90th Percentile Client Service and Support Specialist IV Salary $135,844 US February 26, 2024
25% $89,820 10% $76,200 90% $135,844 75% $121,040 $104,780 50%(Median) Didn’t find job title? Click
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Check out Client Service and Support Specialist IV jobs in Ashburn, Virginia

WHS Sr. Program Support Specialist

Applied Development LLC - Alexandria, VA

Client Service Specialist II

Business Benefits Group - Fairfax, VA

Job Description

The Client Service and Support Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Service and Support Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Service and Support Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Service and Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Service and Support Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Client Service and Support Specialist IV

Career Path for this job

  1. Down a level:

    Client Care Specialist III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Client Service and Support Specialist IV

    7 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
89820
121040
104780

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
95780
133200
112170
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Service and Support Specialist IV in the United States. The base salary for Client Service and Support Specialist IV ranges from $89,820 to $121,040 with the average base salary of $104,780. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $95,780 to $133,200 with the average total cash compensation of $112,170.
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89820
121040

 

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