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Contact Center Agent and Resources Scheduling Supervisor Salary in Cincinnati, Ohio

Contact Center Agent and Resources Scheduling Supervisor Salary in Cincinnati, OH

How much does a Contact Center Agent and Resources Scheduling Supervisor make in Cincinnati, OH? The average Contact Center Agent and Resources Scheduling Supervisor salary in Cincinnati, OH is $74,780 as of May 28, 2024, but the range typically falls between $64,060 and $87,480. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Contact Center Agent and Resources Scheduling Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary $54,300 Cincinnati,OH May 28, 2024
25th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary $64,060 Cincinnati,OH May 28, 2024
50th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary $74,780 Cincinnati,OH May 28, 2024
75th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary $87,480 Cincinnati,OH May 28, 2024
90th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary $99,043 Cincinnati,OH May 28, 2024
25% $64,060 10% $54,300 90% $99,043 75% $87,480 $74,780 50%(Median) Didn’t find job title? Click
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Check out Contact Center Agent and Resources Scheduling Supervisor Job Openings in Cincinnati, Ohio

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Contact Center Supervisor (Remote) with Security Clearance

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Senior Contact Center Agent (Remote) with Security Clearance

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Job Description

The Contact Center Agent and Resources Scheduling Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Contact Center Agent and Resources Scheduling Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Contact Center Agent and Resources Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Agent and Resources Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Contact Center Agent and Resources Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Agent and Resources Scheduling Supervisor in Cincinnati, OH

Career Path for this job

  1. Down a level:

    Call Center Scheduler III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Contact Center Agent and Resources Scheduling Supervisor

    3 + years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Scheduling Manager

    5 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Contact Center Agent and Resources Scheduling Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
64060
87480
74780

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
67180
93410
80310
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Agent and Resources Scheduling Supervisor in Cincinnati, OH. The base salary for Contact Center Agent and Resources Scheduling Supervisor ranges from $64,060 to $87,480 with the average base salary of $74,780. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,180 to $93,410 with the average total cash compensation of $80,310.
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64060
87480

 

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About Cincinnati, Ohio    Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, t....More

Cincinnati, Ohio  area prices were up 1.1% from a year ago    View the Cost of Living in Cincinnati, Ohio

Contact Center Agent and Resources Scheduling Supervisor Salary in popular cities: Columbus, Cleveland, Toledo

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