How much does a Contact Center Agent and Resources Scheduling Supervisor make in the United States? The average Contact Center Agent and Resources Scheduling Supervisor salary in the United States is $75,830 as of February 26, 2024, but the range typically falls between $64,970 and $88,710. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $55,083 | US | February 26, 2024 |
25th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $64,970 | US | February 26, 2024 |
50th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $75,830 | US | February 26, 2024 |
75th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $88,710 | US | February 26, 2024 |
90th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $100,437 | US | February 26, 2024 |
Tower Hotel LLC - Alexandria, VA
Life Insurance Position - State Farm Agent Team Member
Milena Bu - State Farm Agent - Alexandria, VA
Gro HR Consulting - Blacksburg, VA
The Boar's Head Resort - Charlottesville, VA
The Contact Center Agent and Resources Scheduling Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Contact Center Agent and Resources Scheduling Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Contact Center Agent and Resources Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Agent and Resources Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Contact Center Agent and Resources Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
View the Cost of Living in Major Cities
Recently searched related titles: CIA Analyst, Workforce Supervisor, Entry Level Hr Analyst
Salary estimation for Contact Center Agent and Resources Scheduling Supervisor at companies like : Hunter Station Medical Center, Alice Costello Elementary School, Ulster Bank
Jobs with a similar salary range to Contact Center Agent and Resources Scheduling Supervisor : Research And Evaluation Analyst, Social Insurance Specialist, Nanny Manager