How much does a Contact Center Agent and Resources Scheduling Supervisor make in Orlando, FL? The average Contact Center Agent and Resources Scheduling Supervisor salary in Orlando, FL is $72,560 as of May 28, 2024, but the range typically falls between $62,160 and $84,880. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $52,691 | Orlando,FL | May 28, 2024 |
25th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $62,160 | Orlando,FL | May 28, 2024 |
50th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $72,560 | Orlando,FL | May 28, 2024 |
75th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $84,880 | Orlando,FL | May 28, 2024 |
90th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $96,097 | Orlando,FL | May 28, 2024 |
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The Contact Center Agent and Resources Scheduling Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Contact Center Agent and Resources Scheduling Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Contact Center Agent and Resources Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Agent and Resources Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Contact Center Agent and Resources Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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Core compensation
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About Orlando, Florida Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of th....More
Orlando, Florida area prices were up 1.5% from a year ago View the Cost of Living in Orlando, Florida
Contact Center Agent and Resources Scheduling Supervisor Salary in popular cities: Jacksonville, Miami, Tampa
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