Contact Center Planning and Monitoring Analyst Salary in Atlanta, Georgia
Contact Center Planning and Monitoring Analyst Salary in Atlanta, GA
How much does a Contact Center Planning and Monitoring Analyst make in Atlanta, GA? The average Contact Center Planning and Monitoring Analyst salary in Atlanta, GA is $49,830 as of March 26, 2024, but the range typically falls between $42,590 and $57,020. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Planning and Monitoring Analyst Salary | $35,998 | Atlanta,GA | March 26, 2024 |
| 25th Percentile Contact Center Planning and Monitoring Analyst Salary | $42,590 | Atlanta,GA | March 26, 2024 |
| 50th Percentile Contact Center Planning and Monitoring Analyst Salary | $49,830 | Atlanta,GA | March 26, 2024 |
| 75th Percentile Contact Center Planning and Monitoring Analyst Salary | $57,020 | Atlanta,GA | March 26, 2024 |
| 90th Percentile Contact Center Planning and Monitoring Analyst Salary | $63,566 | Atlanta,GA | March 26, 2024 |
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Job Description
The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Contact Center Planning and Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
Up a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree
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About Atlanta, Georgia
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Level of Education
- Contact Center Planning and Monitoring Analyst Salaries with an Associate's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Bachelor's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Master's Degree or MBA
- Contact Center Planning and Monitoring Analyst Salaries with a JD, MD, PhD or Equivalent
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About Atlanta, Georgia Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is ....More
Atlanta, Georgia area prices were up 1.4% from a year ago View the Cost of Living in Atlanta, Georgia
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