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Contact Center Planning and Monitoring Analyst Salary in Bedford Hills, New York

Contact Center Planning and Monitoring Analyst Salary in Bedford Hills, NY

How much does a Contact Center Planning and Monitoring Analyst make in Bedford Hills, NY? The average Contact Center Planning and Monitoring Analyst salary in Bedford Hills, NY is $58,610 as of May 28, 2024, but the range typically falls between $50,090 and $67,060. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $42,333 Bedford Hills,NY May 28, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $50,090 Bedford Hills,NY May 28, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $58,610 Bedford Hills,NY May 28, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $67,060 Bedford Hills,NY May 28, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $74,753 Bedford Hills,NY May 28, 2024
25% $50,090 10% $42,333 90% $74,753 75% $67,060 $58,610 50%(Median) Didn’t find job title? Click
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Contact Center Analyst

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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Bedford Hills, NY

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Contact Center Planning and Monitoring Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
50090
67060
58610

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
51220
71010
60500
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Planning and Monitoring Analyst in Bedford Hills, NY. The base salary for Contact Center Planning and Monitoring Analyst ranges from $50,090 to $67,060 with the average base salary of $58,610. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $51,220 to $71,010 with the average total cash compensation of $60,500.
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50090
67060

 

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About Bedford Hills, New York    Bedford Hills is a hamlet in the Town of Bedford, Westchester County, New York, United States. The population was 3,001 at the 2010 census, which list....More

Bedford Hills, New York  area prices were up 1.6% from a year ago    View the Cost of Living in Bedford Hills, New York

Contact Center Planning and Monitoring Analyst Salary in popular cities: New York, Buffalo, Rochester

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