Contact Center Planning and Monitoring Analyst Salary in Concord, New Hampshire
Contact Center Planning and Monitoring Analyst Salary in Concord, NH
How much does a Contact Center Planning and Monitoring Analyst make in Concord, NH? The average Contact Center Planning and Monitoring Analyst salary in Concord, NH is $52,650 as of April 24, 2024, but the range typically falls between $45,000 and $60,240. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Planning and Monitoring Analyst Salary | $38,035 | Concord,NH | April 24, 2024 |
| 25th Percentile Contact Center Planning and Monitoring Analyst Salary | $45,000 | Concord,NH | April 24, 2024 |
| 50th Percentile Contact Center Planning and Monitoring Analyst Salary | $52,650 | Concord,NH | April 24, 2024 |
| 75th Percentile Contact Center Planning and Monitoring Analyst Salary | $60,240 | Concord,NH | April 24, 2024 |
| 90th Percentile Contact Center Planning and Monitoring Analyst Salary | $67,150 | Concord,NH | April 24, 2024 |
- View Average Salary for United States
-
Select State
-
Select City in NH
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in Concord, New Hampshire
Job Description
The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Search Job Openings
-
Hidden Talents ABA - Atlanta, GAHidden Talents ABA is looking for dedicated and intuitive clinicians to join our center-based Atlanta team. Hidden Talents ABA is focused on identifying ou...- 11 Days Ago
Career Path for this job
-
This Job:
Contact Center Planning and Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
Up a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
About Concord, New Hampshire
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Level of Education
- Contact Center Planning and Monitoring Analyst Salaries with an Associate's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Bachelor's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Master's Degree or MBA
- Contact Center Planning and Monitoring Analyst Salaries with a JD, MD, PhD or Equivalent
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Contact Center Planning and Monitoring Analyst
Take just three simple steps below to generate your own personalized salary report
Understand the total compensation opportunity for a Contact Center Planning and Monitoring Analyst, base salary plus other pay elements
Average Base Salary
Core compensation
Average Total Cash Compensation
Includes base and annual incentives
About Concord, New Hampshire Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Censu....More
Concord, New Hampshire area prices were up 1.4% from a year ago View the Cost of Living in Concord, New Hampshire
Contact Center Planning and Monitoring Analyst Salary in popular cities: Manchester, Nashua, Derry
Recently searched related titles: Database Support Specialist, Dialer Analyst, Professional Development Trainer
Jobs with a similar salary range to Contact Center Planning and Monitoring Analyst : Viewing Agent, Registration Agent, NCIS Special Agent
Salary estimation for Contact Center Planning and Monitoring Analyst at companies like : Notarianni Real Estate Group, Bella Industries Corp, Recommendations for HIV Testing
Jobs with a similar salary range to Contact Center Planning and Monitoring Analyst : Csm