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Contact Center Planning and Monitoring Analyst Salary in Greer, South Carolina

Contact Center Planning and Monitoring Analyst Salary in Greer, SC

How much does a Contact Center Planning and Monitoring Analyst make in Greer, SC? The average Contact Center Planning and Monitoring Analyst salary in Greer, SC is $47,510 as of May 28, 2024, but the range typically falls between $40,600 and $54,360. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $34,309 Greer,SC May 28, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $40,600 Greer,SC May 28, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $47,510 Greer,SC May 28, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $54,360 Greer,SC May 28, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $60,597 Greer,SC May 28, 2024
25% $40,600 10% $34,309 90% $60,597 75% $54,360 $47,510 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Greer, SC

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Contact Center Planning and Monitoring Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
40600
54360
47510

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
41520
57560
49040
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Planning and Monitoring Analyst in Greer, SC. The base salary for Contact Center Planning and Monitoring Analyst ranges from $40,600 to $54,360 with the average base salary of $47,510. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,520 to $57,560 with the average total cash compensation of $49,040.
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40600
54360

 

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About Greer, South Carolina    Greer is a city in Greenville and Spartanburg counties in the U.S. state of South Carolina. The population was 25,515 as of the 2010 census and had ri....More

Greer, South Carolina  area prices were up 1.5% from a year ago    View the Cost of Living in Greer, South Carolina

Contact Center Planning and Monitoring Analyst Salary in popular cities: Columbia, Charleston, North Charleston

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