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Contact Center Planning and Monitoring Analyst Salary in Winthrop, New York

Contact Center Planning and Monitoring Analyst Salary in Winthrop, NY

How much does a Contact Center Planning and Monitoring Analyst make in Winthrop, NY? The average Contact Center Planning and Monitoring Analyst salary in Winthrop, NY is $50,530 as of May 28, 2024, but the range typically falls between $43,180 and $57,810. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $36,488 Winthrop,NY May 28, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $43,180 Winthrop,NY May 28, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $50,530 Winthrop,NY May 28, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $57,810 Winthrop,NY May 28, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $64,438 Winthrop,NY May 28, 2024
25% $43,180 10% $36,488 90% $64,438 75% $57,810 $50,530 50%(Median) Didn’t find job title? Click
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Contact Center Analyst

HSS - New York, NY

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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Winthrop, NY

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Contact Center Planning and Monitoring Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
43180
57810
50530

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44160
61220
52160
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Planning and Monitoring Analyst in Winthrop, NY. The base salary for Contact Center Planning and Monitoring Analyst ranges from $43,180 to $57,810 with the average base salary of $50,530. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,160 to $61,220 with the average total cash compensation of $52,160.
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43180
57810

 

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About Winthrop, New York    Brasher Falls–Winthrop was a census-designated place (CDP) in St. Lawrence County, New York, United States. As of the 2000 census, its population was....More

Winthrop, New York  area prices were up 1.6% from a year ago    View the Cost of Living in Winthrop, New York

Contact Center Planning and Monitoring Analyst Salary in popular cities: New York, Buffalo, Rochester

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