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Customer Billing/Collections Systems Analyst II Salary in the United States

How much does a Customer Billing/Collections Systems Analyst II make in the United States?

As of August 01, 2026, the average salary for a Customer Billing/Collections Systems Analyst II in the United States is $62,200 per year, which breaks down to an hourly rate of $30.

However, a Customer Billing/Collections Systems Analyst II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $75,592
  • Majority Range (25th-75th percentile): $54,730 to $69,210
  • Entry-Level (10th percentile): $47,929
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View as table View as graph 25% $54,730 10% $47,929 90% $75,592 75% $69,210 $62,200 50%(Median) Didn’t find job title? Click

Customer Billing/Collections Systems Analyst II Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $69,210 $5,768 $1,331 $33
Average $62,200 $5,183 $1,196 $30
25th Percentile $54,730 $4,561 $1,053 $26
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Key Factors That Influence Customer Billing/Collections Systems Analyst II Salaries

A Customer Billing/Collections Systems Analyst II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Customer Billing/Collections Systems Analyst Salaries?

Experience is a primary driver of a Customer Billing/Collections Systems Analyst II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Billing Operations Systems Technical Analyst, Entry (0-2 years): $56,260
  • Customer Billing/Collections Systems Analyst II (2-4 years): $62,200
  • Billing Operations Systems Technical Analyst, Senior (4-7 years): $77,807
  • Billing Operations Technical Manager (7+ years): $114,574
Job Role Years of Experience Average Salary
Billing Operations Systems Technical Analyst, Entry0-2 years$56,260
Customer Billing/Collections Systems Analyst II2-4 years$62,200
Billing Operations Systems Technical Analyst, Senior4-7 years$77,807
Billing Operations Technical Manager7+ years$114,574
$56,260 Billing O...
$62,200 Customer ...
$77,807 Billing O...
$114,574 Billing O...
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What Am I Worth?

How Do Customer Billing/Collections Systems Analyst II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Billing/Collections Systems Analyst IIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $68,870.
  • California: $68,610.
  • Massachusetts: $67,700.

Top Paying Cities for Customer Billing/Collections Systems Analyst IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $78,460
  • San Francisco: $77,600
  • Oakland: $75,960

What Skills Can Increase a Customer Billing/Collections Systems Analyst II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 4.61% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Medical Billing (Mentioned in 2.82% Job Postings): Medical billing is a payment practice within the United States health system. The process involves a healthcare provider submitting, following up on, and appealing claims with health insurance companies in order to receive payment for services rendered; such as testing, treatments, and procedures. The same process is used for most insurance companies, whether they are private companies or government sponsored programs: Medical coding reports what the diagnosis and treatment were, and prices are applied accordingly. Medical billers are encouraged, but not required by law, to become certified by taking an exam such as the CMRS Exam, RHIA Exam, CPB Exam and others. Certification schools are intended to provide a theoretical grounding for students entering the medical billing field. Some community colleges in the United States offer certificates, or even associate degrees, in the field. Those seeking advancement may be cross-trained in medical coding or transcription or auditing, and may earn a bachelor's or graduate degree in medical information science and technology.
  • Microsoft Excel (Mentioned in 1.19% Job Postings): Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
See More Skills
Skills Demand Percentage
Customer Service 4.61%
Medical Billing 2.82%
Microsoft Excel 1.19%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Billing/Collections Systems Analyst II's salary.
  • Consulting: Can increase your salary by up to 17%.
  • Accountability: Can increase your salary by up to 16%.
  • Accounts Payable: Can increase your salary by up to 11%.
Skill Salary Salary % Increase
Consulting
$72,774
17%
Accountability
$72,152
16%
Accounts Payable
$69,042
11%
Scheduling
$67,176
8%
Leadership
$67,176
8%
Communication Skills
$65,310
5%
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Customer Billing/Collections Systems Analyst II Salary by Company Size: Startups vs. Enterprise

Customer Billing/Collections Systems Analyst II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $68,646. While startup companies pay approximate $58,148.

Customer Billing/Collections Systems Analyst II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$58,148
Growth Stage51~500$61,479
Established501~5000$66,308
Enterprise5000+$68,646

Customer Billing/Collections Systems Analyst II Salary by Industry: Top Paying Sectors

For Customer Billing/Collections Systems Analyst II roles, the industry you choose can affect earning potential by as much as 95% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Billing/Collections Systems Analyst positions in Telecom or Insurance typically offer lower base pay, as these industries often view Customer Billing/Collections Systems Analyst II as a support function rather than a direct revenue driver.

The top paying industries for a Customer Billing/Collections Systems Analyst II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$87,080$42.040%
Energy & Utilities$74,640$36.020%
MFG Durable$71,530$34.015%
Financial Services$68,420$33.010%
Edu., Gov't. & Nonprofit$65,310$31.05%

How Education impacts a Customer Billing/Collections Systems Analyst II's Salary?

Your level of education can impact your salary potential. While many Customer Billing/Collections Systems Analyst IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Billing/Collections Systems Analyst II with a High School Diploma or Technical Certificate is between $67,014 and $73,864).

Customer Billing/Collections Systems Analyst II Salaries by Degree Level

Typical Education for Customer Billing/Collections Systems Analyst II
Degree Level % of user with this level of education
No Diploma 34.5%
High School 34.5%
Associates 10.3%
Bachelors 44.8%
Masters 10.3%
Doctorate 0.0%
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Customer Billing/Collections Systems Analyst II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Billing/Collections Systems Analyst II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Customer Billing/Collections Systems Analyst II Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Customer Billing/Collections Systems Analyst II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Customer Billing/Collections Systems Analyst II Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Billing and Invoicing Analyst III $77,810 25%
Billing Operations Systems Technical Analyst, Senior $77,900 25%

Salary Trends for Customer Billing/Collections Systems Analyst II

Salaries for a Customer Billing/Collections Systems Analyst II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $62,131 in 2023 to around $60,810 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Billing/Collections Systems Analyst II salary trends, .

Average Annual Salary of Customer Billing/Collections Systems Analyst II Over Time

2022
$???
2023
$62,131
2024
$61,405
2025
$60,810
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $62,131
2024 $61,405
2025 $60,810
2026
View More
2027
View More

Most common benefits for Customer Billing/Collections Systems Analyst II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Billing/Collections Systems Analyst II

Here are companies hiring for Customer Billing/Collections Systems Analyst II and their salaries, click below for more details.

Find Your Next Customer Billing/Collections Systems Analyst II Job

Ready to take the next step in your career? Browse thousands of current Customer Billing/Collections Systems Analyst II job openings on our job board. Use the search bar below to find your perfect match.

United States
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FAQ about Customer Billing/Collections Systems Analyst II

1. What industry pays the highest salary for Customer Billing/Collections Systems Analyst II?

The Software & Networking industry offers the highest average compensation for Customer Billing/Collections Systems Analyst II roles, with salaries approximately 40% above the market median.

2. What is the role of a collection analyst?

A Collection Analyst is responsible for managing and collecting outstanding accounts. They work with customers to find payment solutions and negotiate payment plans. The salary for this role typically ranges from $61,330 to $83,040, with a midpoint of $74,030, reflecting the importance of their contributions to financial health.

3. What is a systems analyst II?

A Systems Analyst II performs moderately complex computer systems analysis, focusing on user requirements, procedures, and problem-solving to enhance automation and improve existing systems. This role includes training others and operates under general supervision, allowing for some initiative and independent judgment. The salary range for this position is between $61,330 and $83,040, with a midpoint of $74,030.

4. What are the three 3 major roles of system analyst?

The systems analyst plays multiple roles, often simultaneously. The three primary roles are: consultant, providing expert advice; supporting expert, assisting users with system issues; and agent of change, driving improvements in processes. In this field, salaries range from $61,330 to $83,040, with a midpoint of $74,030, reflecting the analyst's expertise and responsibilities.

5. Do business analysts make 6 figures?

Customer Billing/Collections Systems Analysts typically earn between $61,330 and $83,040 annually, with a median salary of $74,030. While some business analysts can reach six-figure salaries, this specific role generally does not, as it falls within a lower salary range compared to other business analyst positions.

6. Is billing analyst a good job?

Billing Analysts play a crucial role in managing a company's revenue data, ensuring accurate and timely billing practices. This position offers a solid platform for professional growth, with salaries ranging from $61,330 to $83,040. It provides an opportunity to significantly impact a company's financial health while enjoying attractive remuneration.

7. How much does a system support analyst make in the US?

The salary for a Customer Billing/Collections Systems Analyst in the US ranges from $61,330 to $83,040 per year, with a midpoint of $74,030. This reflects the varying levels of experience and responsibilities within the role.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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