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Customer Billing/Collections Systems Analyst I Salary in the United States

How much does a Customer Billing/Collections Systems Analyst I make in the United States?

As of July 01, 2026, the average salary for a Customer Billing/Collections Systems Analyst I in the United States is $56,270 per year, which breaks down to an hourly rate of $27.

However, a Customer Billing/Collections Systems Analyst I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $65,421
  • Majority Range (25th-75th percentile): $51,140 to $61,060
  • Entry-Level (10th percentile): $46,469
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View as table View as graph 25% $51,140 10% $46,469 90% $65,421 75% $61,060 $56,270 50%(Median) Didn’t find job title? Click

Customer Billing/Collections Systems Analyst I Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $61,060 $5,088 $1,174 $29
Average $56,270 $4,689 $1,082 $27
25th Percentile $51,140 $4,262 $983 $25

Key Factors That Influence Customer Billing/Collections Systems Analyst I Salaries

A Customer Billing/Collections Systems Analyst I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Customer Billing/Collections Systems Analyst Salaries?

Experience is a primary driver of a Customer Billing/Collections Systems Analyst I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Billing/Collections Systems Analyst I (0-2 years): $56,261
  • Billing Operations Systems Technical Analyst, Intermediate (2-4 years): $62,203
  • Billing Operations Systems Technical Analyst, Senior (4-7 years): $77,809
  • Billing Operations Technical Manager (7+ years): $114,576
Job Role Years of Experience Average Salary
Customer Billing/Collections Systems Analyst I0-2 years$56,261
Billing Operations Systems Technical Analyst, Intermediate2-4 years$62,203
Billing Operations Systems Technical Analyst, Senior4-7 years$77,809
Billing Operations Technical Manager7+ years$114,576
$56,261 Customer ...
$62,203 Billing O...
$77,809 Billing O...
$114,576 Billing O...
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What Am I Worth?

Top Paying Cities for Customer Billing/Collections Systems Analyst Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $70,970
  • San Francisco: $70,190
  • Oakland: $68,710

What Skills Can Increase a Customer Billing/Collections Systems Analyst I's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 10.86% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Accounts Payable (Mentioned in 2.02% Job Postings): Accounts payable (AP) is money owed by a business to its suppliers shown as a liability on a company's balance sheet. It is distinct from notes payable liabilities, which are debts created by formal legal instrument documents.
  • General Ledger (Mentioned in 0.88% Job Postings): Creating and keeping track of business transactions and activities to monitor financial operations.
See More Skills
Skills Demand Percentage
Customer Service 10.86%
Accounts Payable 2.02%
General Ledger 0.88%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Billing/Collections Systems Analyst I's salary.
  • Interpersonal Communication: Can increase your salary by up to 60%.
  • Flexibility: Can increase your salary by up to 13%.
  • Initiative: Can increase your salary by up to 10%.
Skill Salary Salary % Increase
Interpersonal Communication
$90,032
60%
Flexibility
$63,585
13%
Initiative
$61,897
10%
Leadership
$61,334
9%
General Ledger
$61,334
9%
Analysis
$60,772
8%
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Customer Billing/Collections Systems Analyst I Salary by Company Size: Startups vs. Enterprise

Customer Billing/Collections Systems Analyst I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $62,106. While startup companies pay approximate $52,585.

Customer Billing/Collections Systems Analyst I Salary by Company Size

Company Size Employees Average Salary
Startup1~50$52,585
Growth Stage51~500$55,601
Established501~5000$59,992
Enterprise5000+$62,106

Customer Billing/Collections Systems Analyst I Salary by Industry: Top Paying Sectors

For Customer Billing/Collections Systems Analyst I roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Billing/Collections Systems Analyst positions in Telecom or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Billing/Collections Systems Analyst I as a support function rather than a direct revenue driver.

The top paying industries for a Customer Billing/Collections Systems Analyst I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$78,778$38.040%
Financial Services$73,151$35.030%
Energy & Utilities$67,524$32.020%
Healthcare$61,897$30.010%
Insurance$59,084$28.05%

How Education impacts a Customer Billing/Collections Systems Analyst I's Salary?

Your level of education can impact your salary potential. While many Customer Billing/Collections Systems Analyst Is enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Billing/Collections Systems Analyst I with a High School Diploma or Technical Certificate is between $53,180 and $56,539).

Customer Billing/Collections Systems Analyst I Salaries by Degree Level

Typical Education for Customer Billing/Collections Systems Analyst I
Degree Level % of user with this level of education
No Diploma 3.4%
High School 31.0%
Associates 15.5%
Bachelors 44.8%
Masters 5.2%
Doctorate 0.0%
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Customer Billing/Collections Systems Analyst I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Billing/Collections Systems Analyst I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Customer Billing/Collections Systems Analyst I Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Customer Billing/Collections Systems Analyst I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Customer Billing/Collections Systems Analyst I Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Billing and Invoicing Analyst II $62,210 11%
Billing Operations Systems Technical Analyst, Intermediate $62,300 11%

Salary Trends for Customer Billing/Collections Systems Analyst I

Salaries for a Customer Billing/Collections Systems Analyst I can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $52,435 in 2023 to around $52,156 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Billing/Collections Systems Analyst I salary trends, .

Average Annual Salary of Customer Billing/Collections Systems Analyst I Over Time

2022
$???
2023
$52,435
2024
$52,298
2025
$52,156
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $52,435
2024 $52,298
2025 $52,156
2026
View More
2027
View More

Most common benefits for Customer Billing/Collections Systems Analyst I

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Billing/Collections Systems Analyst I

Here are companies hiring for Customer Billing/Collections Systems Analyst I and their salaries, click below for more details.

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FAQ about Customer Billing/Collections Systems Analyst I

1. What industry pays the highest salary for Customer Billing/Collections Systems Analyst I?

The Software & Networking industry offers the highest average compensation for Customer Billing/Collections Systems Analyst I roles, with salaries approximately 40% above the market median.

2. Which degree is best for System Analyst?

To become a Customer Billing/Collections Systems Analyst, a bachelor's degree in an IT-related field is essential. Degrees in information technology or cloud computing are particularly suitable. The salary for this role typically ranges from $52,210 to $64,000, with a midpoint of $58,050, reflecting the demand for skilled professionals in this area.

3. How much does a billing analyst make at Apple?

The estimated total pay range for a Customer Billing/Collections Systems Analyst at Apple is approximately $52,210 to $64,000 per year. The average base salary is around $58,050 annually. This figure may vary based on experience and additional compensation such as bonuses or commissions.

4. Is collections a stressful job?

Collections can indeed be a high-pressure job. You're often chasing payments and navigating challenging situations, which can lead to stress and impact mental health. However, with a salary range of $52,210 to $64,000, the financial rewards can be significant, potentially offsetting some of the job's stressors.

5. How much do billing analysts make in the US?

As of now, the salary for a Customer Billing/Collections Systems Analyst in the US ranges from $52,210 to $64,000 annually, with a midpoint of $58,050. This translates to approximately $25.10 to $30.77 per hour, or about $1,007 to $1,231 per week.

6. Do analysts make good money?

Analysts in the Customer Billing/Collections field can expect a salary range from $52,210 to $64,000, with a midpoint of $58,050. While this may be lower than some other analyst roles, it still offers a competitive salary within the industry. Overall, analysts can earn a decent income depending on their specific role and experience.

7. Is system analyst a good career?

Working as a systems analyst can be a rewarding career, especially if you have an interest in computer science, information technology, and management. The salary range for a Customer Billing/Collections Systems Analyst is between $52,210 and $64,000, with a midpoint of $58,050. However, be prepared for long hours and high-stress situations in this role.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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