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Customer Experience Support Assistant Salary in Massachusetts

How much does a Customer Experience Support Assistant make in Massachusetts?

As of August 01, 2026, the average salary for a Customer Experience Support Assistant in Massachusetts is $57,300 per year, which breaks down to an hourly rate of $28.

However, a Customer Experience Support Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $70,864
  • Majority Range (25th-75th percentile): $53,900 to $64,400
  • Entry-Level (10th percentile): $50,804
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View as table View as graph 25% $53,900 10% $50,804 90% $70,864 75% $64,400 $57,300 50%(Median) Didn’t find job title? Click

Customer Experience Support Assistant Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $64,400 $5,367 $1,238 $31
Average $57,300 $4,775 $1,102 $28
25th Percentile $53,900 $4,492 $1,037 $26
Check out Customer Experience Support Assistant Job Openings in Massachusetts
Summer Customer Experience Product Support

SharkNinja - Needham, MA

Customer Support Assistant

Alphabe Insight - Boston, MA

Team Lead Payment Experience Americas

Flywire - Boston, MA

Workplace Experience Support Supervisor

RSM - Boston, MA

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Key Factors That Influence Customer Experience Support Assistant Salaries

A Customer Experience Support Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Experience Support Assistant Salaries?

Experience is a primary driver of a Customer Experience Support Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Experience Support Assistant (3-5 years): $57,284
  • Customer Experience Strategy Manager (5+ years): $124,724
  • Customer Experience Senior Strategy Manager (5+ years): $170,205
Job Role Years of Experience Average Salary
Customer Experience Support Assistant3-5 years$57,284
Customer Experience Strategy Manager5+ years$124,724
Customer Experience Senior Strategy Manager5+ years$170,205
$57,284 Customer ...
$124,724 Customer ...
$170,205 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Experience Support Assistants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $54,300
  • Amherst: $54,700
  • Barre: $55,300

Customer Experience Support Assistant Salary by Company Size: Startups vs. Enterprise

Customer Experience Support Assistant salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $64,144. While startup companies pay approximate $54,264.

Customer Experience Support Assistant Salary by Company Size

Company Size Employees Average Salary
Startup1~50$54,264
Growth Stage51~500$57,391
Established501~5000$61,942
Enterprise5000+$64,144

Customer Experience Support Assistant Salary by Industry: Top Paying Sectors

For Customer Experience Support Assistant roles, the industry you choose can affect earning potential by as much as 43% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Internet sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Experience Support Assistant positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Experience Support Assistant as a support function rather than a direct revenue driver.

The top paying industries for a Customer Experience Support Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$68,760$33.020%
Internet$65,895$32.015%
Energy & Utilities$64,176$31.012%
Financial Services$63,030$30.010%
Insurance$63,030$30.010%

Customer Experience Support Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Experience Support Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$53,900
Average $57,300/year
$64,400
$4,492
Average $4,775/month
$5,367
$1,037
Average $1,102/week
$1,238
$26
Average $28/hour
$31
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $64,400 $5,367 $1,238 $31
Average $57,300 $4,775 $1,102 $28
25th Percentile $53,900 $4,492 $1,037 $26

Customer Experience Support Assistant Salary Growth & Career Path

Customer Experience Support Assistant
Customer Experience Strategy Manager

For a Customer Experience Support Assistant, the most direct path to higher earnings is advancing to the Customer Experience Strategy Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $124,800 - a projected growth of 118% over your current level.

Salaries of jobs related to Customer Experience Support Assistant

Find Your Next Customer Experience Support Assistant Job

Ready to take the next step in your career? Browse thousands of current Customer Experience Support Assistant job openings on our job board. Use the search bar below to find your perfect match.

United States

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