How much does a Customer Service Center Forecasting/Optimization Manager make in Baton Rouge, LA? The average Customer Service Center Forecasting/Optimization Manager salary in Baton Rouge, LA is $104,090 as of May 28, 2024, but the range typically falls between $86,490 and $117,590. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service Center Forecasting/Optimization Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Forecasting/Optimization Manager Salary $70,466 Baton Rouge,LA May 28, 2024
25th Percentile Customer Service Center Forecasting/Optimization Manager Salary $86,490 Baton Rouge,LA May 28, 2024
50th Percentile Customer Service Center Forecasting/Optimization Manager Salary $104,090 Baton Rouge,LA May 28, 2024
75th Percentile Customer Service Center Forecasting/Optimization Manager Salary $117,590 Baton Rouge,LA May 28, 2024
90th Percentile Customer Service Center Forecasting/Optimization Manager Salary $129,881 Baton Rouge,LA May 28, 2024
25% $86,490 10% $70,466 90% $129,881 75% $117,590 $104,090 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Forecasting/Optimization Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Customer Service Center Forecasting/Optimization Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Customer Service Center Forecasting/Optimization Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Customer Service Center Forecasting/Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Center Forecasting/Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Center Forecasting/Optimization Manager in Baton Rouge, LA
  • Join the 1. st. Franklin Team as a. Recovery Center Customer Service Representative. Salary: $14.00 to $15.75 per hour. This position works closely with th...
    - 5 Days Ago
  • FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-se...
    - 3 Days Ago
  • Job Overview Job Description:In order to qualify for this WFH position, you must reside in one of the following states: Alabama, Florida, Georgia, Kentucky...
    - 2 Days Ago
  • Robert Half is partnering with a New Orleans based company to find an experienced Customer Service Manager to lead a call center team. This role is full ti...
    - 4 Days Ago
  • We are looking for a Customer Service Manager for a 3 to 6 month contract role. This role involves managing communication between departments, handling esc...
    - 1 Day Ago

Career Path for this job

  1. Down a level:

    Call Center Scheduling Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Center Forecasting/Optimization Manager

    5 + years experience
    Bachelor's Degree

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86490
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104090

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91890
132090
114490
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Center Forecasting/Optimization Manager in Baton Rouge, LA. The base salary for Customer Service Center Forecasting/Optimization Manager ranges from $86,490 to $117,590 with the average base salary of $104,090. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $91,890 to $132,090 with the average total cash compensation of $114,490.
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About Baton Rouge, Louisiana    Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Loui....More

Baton Rouge, Louisiana  area prices were up 1.2% from a year ago    View the Cost of Living in Baton Rouge, Louisiana

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Salary estimation for Customer Service Center Forecasting/Optimization Manager at companies like : Government City of Osseo, Investors Bank Na, MICHI HOLDINGS Corp

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