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How much does a Customer Service Center Forecasting/Optimization Supervisor make in Acme, MI? The average Customer Service Center Forecasting/Optimization Supervisor salary in Acme, MI is $71,590 as of March 26, 2024, but the range typically falls between $61,390 and $83,790. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service Center Forecasting/Optimization Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary $52,103 Acme,MI March 26, 2024
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary $61,390 Acme,MI March 26, 2024
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary $71,590 Acme,MI March 26, 2024
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary $83,790 Acme,MI March 26, 2024
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary $94,897 Acme,MI March 26, 2024
25% $61,390 10% $52,103 90% $94,897 75% $83,790 $71,590 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Service Center Forecasting/Optimization Supervisor in Acme, MI
  • Description. The Executive Liaison team will be responsible for any escalated customer concerns beyond what the tier 1 & 2 contact center can handle. This ...
    - 2 Days Ago
  • T.J. Maxx - 4097 24th Avenue 48059 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent cu...
    - 5 Days Ago
  • T.J. Maxx - 50383 Waterside Rd 48051 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent ...
    - 1 Day Ago
  • T.J. Maxx - 760 W State St Suite D Hastings Center 49058 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for pro...
    - 1 Day Ago
  • T.J. Maxx - 2030 E BeltLine Ave NE Knapp's Crossing 49525 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for pr...
    - 1 Day Ago

Career Path for this job

  1. Down a level:

    Call Center Scheduler III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Center Forecasting/Optimization Supervisor

    3 + years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Scheduling Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

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61390
83790
71590

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
64290
89490
76890
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Center Forecasting/Optimization Supervisor in Acme, MI. The base salary for Customer Service Center Forecasting/Optimization Supervisor ranges from $61,390 to $83,790 with the average base salary of $71,590. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $64,290 to $89,490 with the average total cash compensation of $76,890.
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61390
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About Acme, Michigan    Acme Township is a civil township of Grand Traverse County in the U.S. state of Michigan. As of the 2010 census, the township population was 4,375, s....More

Acme, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Acme, Michigan

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