Customer Service Center Forecasting/Optimization Supervisor Salary in the United States

How much does a Customer Service Center Forecasting/Optimization Supervisor make in the United States? The average Customer Service Center Forecasting/Optimization Supervisor salary in the United States is $64,890 as of August 27, 2019, but the range typically falls between $56,390 and $72,690. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Salary estimation for Customer Service Center Forecasting/Optimization Supervisor at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
56390
72690
64890

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
58890
79690
68790
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Center Forecasting/Optimization Supervisor in the United States. The base salary for Customer Service Center Forecasting/Optimization Supervisor ranges from $56,390 to $72,690 with the average base salary of $64,890. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,890 to $79,690 with the average total cash compensation of $68,790.
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56390
72690

 

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