How much does a Customer Service Center Forecasting/Optimization Supervisor make in Apache Junction, AZ? The average Customer Service Center Forecasting/Optimization Supervisor salary in Apache Junction, AZ is $74,790 as of March 26, 2024, but the range typically falls between $64,090 and $87,490. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $54,348 | Apache Junction,AZ | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $64,090 | Apache Junction,AZ | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $74,790 | Apache Junction,AZ | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $87,490 | Apache Junction,AZ | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $99,053 | Apache Junction,AZ | March 26, 2024 |
The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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About Apache Junction, Arizona Apache Junction is a city in Maricopa and Pinal counties in the state of Arizona. According to the 2017 U.S. Census estimates, the population of the ....More
Apache Junction, Arizona area prices were up 2.2% from a year ago View the Cost of Living in Apache Junction, Arizona
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