How much does a Customer Service Center Forecasting/Optimization Supervisor make in Los Angeles, CA? The average Customer Service Center Forecasting/Optimization Supervisor salary in Los Angeles, CA is $84,790 as of March 26, 2024, but the range typically falls between $72,590 and $99,190. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $61,483 | Los Angeles,CA | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $72,590 | Los Angeles,CA | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $84,790 | Los Angeles,CA | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $99,190 | Los Angeles,CA | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $112,300 | Los Angeles,CA | March 26, 2024 |
The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
About Los Angeles, California Los Angeles (/lɔːs ˈændʒələs/ (listen);[a] Spanish: Los Ángeles), officially the City of Los Angeles and often known by its initials L.A., is the most....More
Los Angeles, California area prices were up 3.2% from a year ago View the Cost of Living in Los Angeles, California
Customer Service Center Forecasting/Optimization Supervisor Salary in popular cities: San Diego, San Jose, San Francisco
Recently searched related titles: CIA Analyst, Workforce Supervisor, Entry Level Hr Analyst
Salary estimation for Customer Service Center Forecasting/Optimization Supervisor at companies like : University of Tennessee Health Sciences, Microsoft Homeadvisor LLC, Glennville Adult Education Center
Jobs with a similar salary range to Customer Service Center Forecasting/Optimization Supervisor : Research And Evaluation Analyst, Social Insurance Specialist, Nanny Manager