Customer Service Center Forecasting/Optimization Supervisor Salary in Saint Louis, Missouri
Customer Service Center Forecasting/Optimization Supervisor Salary in Saint Louis, MO
How much does a Customer Service Center Forecasting/Optimization Supervisor make in Saint Louis, MO? The average Customer Service Center Forecasting/Optimization Supervisor salary in Saint Louis, MO is $74,490 as of March 26, 2024, but the range typically falls between $63,790 and $87,190. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $54,048 | Saint Louis,MO | March 26, 2024 |
| 25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $63,790 | Saint Louis,MO | March 26, 2024 |
| 50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $74,490 | Saint Louis,MO | March 26, 2024 |
| 75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $87,190 | Saint Louis,MO | March 26, 2024 |
| 90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $98,753 | Saint Louis,MO | March 26, 2024 |
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Job Description
The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
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Down a level:
Call Center Scheduler III
4 - 7 years experience
Bachelor's Degree -
This Job:
Customer Service Center Forecasting/Optimization Supervisor
3 + years experience
Bachelor's Degree -
Up a level:
Call Center Scheduling Manager
5 + years experience
Bachelor's Degree
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Level of Education
- Customer Service Center Forecasting/Optimization Supervisor Salaries with a High School Diploma or Technical Certificate
- Customer Service Center Forecasting/Optimization Supervisor Salaries with an Associate's Degree
- Customer Service Center Forecasting/Optimization Supervisor Salaries with a Bachelor's Degree
- Customer Service Center Forecasting/Optimization Supervisor Salaries with a Master's Degree or MBA
- Customer Service Center Forecasting/Optimization Supervisor Salaries with a JD, MD, PhD or Equivalent
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About Saint Louis, Missouri St. Louis (/seɪnt ˈluːɪs/) is an independent city and major inland port in the U.S. state of Missouri. It is situated along the western bank of the Mi....More
Saint Louis, Missouri area prices were up 0.7% from a year ago View the Cost of Living in Saint Louis, Missouri
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