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Customer Service Escalation Manager Salary in Annandale, Virginia

Customer Service Escalation Manager Salary in Annandale, VA

How much does an Customer Service Escalation Manager make in Annandale, VA? The average Customer Service Escalation Manager salary in Annandale, VA is $111,400 as of March 26, 2024, but the range typically falls between $88,900 and $132,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $68,415 Annandale,VA March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $88,900 Annandale,VA March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $111,400 Annandale,VA March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $132,400 Annandale,VA March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $151,519 Annandale,VA March 26, 2024
25% $88,900 10% $68,415 90% $151,519 75% $132,400 $111,400 50%(Median) Didn’t find job title? Click
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FT Manager Customer Service (H)

Food Lion - Salem, VA

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FT Assistant Manager Customer Service

Food Lion - Manassas, VA

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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in Annandale, VA
  • Food Lion - Salem, VA
    Address. USA-VA-Salem-28 Wildwood Road. Store Code. Store 00365 Front End (7209172). Food Lion has been providing an easy, fresh and affordable shopping ex...
    - 1 Day Ago
  • Food Lion - Suffolk, VA
    Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures...
    - 2 Days Ago
  • Food Lion - Manassas, VA
    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. E...
    - 2 Days Ago
  • ABC Imaging LLC - , VA
    Customer Service Manager - Print Industry. Shirlington, VA. Full-Time. Prototype. Job Description****ABC Imaging is a global printing, media, and technolog...
    - 2 Days Ago
  • Food Lion - Chesapeake, VA
    Address. USA-VA-Chesapeake-910 Great Bridge Blvd. Store Code. Store 00889 Front End (7216382). Food Lion has been providing an easy, fresh and affordable s...
    - 3 Days Ago

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service Escalation Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
88900
132400
111400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
94100
152100
121300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Escalation Manager in Annandale, VA. The base salary for Customer Service Escalation Manager ranges from $88,900 to $132,400 with the average base salary of $111,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $94,100 to $152,100 with the average total cash compensation of $121,300.
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88900
132400

 

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About Annandale, Virginia    Annandale is located at 38°50′3″N 77°12′41″W / 38.83417°N 77.21139°W / 38.83417; -77.21139 (38.834134, −77.211277). Annandale is mostly traversed b....More

Annandale, Virginia  area prices were up 1.3% from a year ago    View the Cost of Living in Annandale, Virginia

Customer Service Escalation Manager Salary in popular cities: Virginia Beach, Norfolk, Chesapeake

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