Customer Service Escalation Manager Salary in Rapid City, South Dakota
Customer Service Escalation Manager Salary in Rapid City, SD
How much does an Customer Service Escalation Manager make in Rapid City, SD? The average Customer Service Escalation Manager salary in Rapid City, SD is $89,100 as of March 26, 2024, but the range typically falls between $71,100 and $105,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Escalation Manager Salary | $54,712 | Rapid City,SD | March 26, 2024 |
| 25th Percentile Customer Service Escalation Manager Salary | $71,100 | Rapid City,SD | March 26, 2024 |
| 50th Percentile Customer Service Escalation Manager Salary | $89,100 | Rapid City,SD | March 26, 2024 |
| 75th Percentile Customer Service Escalation Manager Salary | $105,900 | Rapid City,SD | March 26, 2024 |
| 90th Percentile Customer Service Escalation Manager Salary | $121,196 | Rapid City,SD | March 26, 2024 |
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Job Description
The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
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Down a level:
Customer Service Escalation Specialist
2 - 4 years experience
Bachelor's Degree -
This Job:
Customer Service Escalation Manager
4 - 7 years experience
Bachelor's Degree -
Up a level:
At Risk Customer Support Supervisor
3 + years experience
Bachelor's Degree
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About Rapid City, South Dakota
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Level of Education
- Customer Service Escalation Manager Salaries with No Diploma
- Customer Service Escalation Manager Salaries with a High School Diploma or Technical Certificate
- Customer Service Escalation Manager Salaries with an Associate's Degree
- Customer Service Escalation Manager Salaries with a Bachelor's Degree
- Customer Service Escalation Manager Salaries with a Master's Degree or MBA
- Customer Service Escalation Manager Salaries with a JD, MD, PhD or Equivalent
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About Rapid City, South Dakota Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 ....More
Rapid City, South Dakota area prices were up 0.8% from a year ago View the Cost of Living in Rapid City, South Dakota
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