Customer Service Representative Coach II Salary in Michigan
Customer Service Representative Coach II Salary in Michigan
How much does a Customer Service Representative Coach II make in Michigan? The average Customer Service Representative Coach II salary in Michigan is $55,700 as of March 26, 2024, but the range typically falls between $48,150 and $65,850. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Representative Coach II Salary | $41,276 | MI | March 26, 2024 |
| 25th Percentile Customer Service Representative Coach II Salary | $48,150 | MI | March 26, 2024 |
| 50th Percentile Customer Service Representative Coach II Salary | $55,700 | MI | March 26, 2024 |
| 75th Percentile Customer Service Representative Coach II Salary | $65,850 | MI | March 26, 2024 |
| 90th Percentile Customer Service Representative Coach II Salary | $75,091 | MI | March 26, 2024 |
Insurance Customer Service Representative
Boffy Insurance Agency Inc - Felton, CA
The Hanover Insurance Group - Howell, MI
Customer Service Representative II
Force America - Meridian, ID
Sound Credit Union - Mukilteo, WA
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Job Description
The Customer Service Representative Coach II provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Representative Coach II instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Representative Coach II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Representative Coach II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Representative Coach II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Customer Service Representative Coach I
0 - 2 years experience
Bachelor's Degree -
This Job:
Customer Service Representative Coach II
2 - 4 years experience
Bachelor's Degree -
Up a level:
Customer Service Representative Coach III
4 - 7 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service Representative Coach II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Taylor, MI | Avg. Salary $56,769 | Date Updated March 26, 2024 |
| Location Acme, MI | Avg. Salary $53,101 | Date Updated March 26, 2024 |
| Location Ada, MI | Avg. Salary $54,738 | Date Updated March 26, 2024 |
| Location Addison, MI | Avg. Salary $56,713 | Date Updated March 26, 2024 |
| Location Adrian, MI | Avg. Salary $55,866 | Date Updated March 26, 2024 |
| Location Afton, MI | Avg. Salary $52,424 | Date Updated March 26, 2024 |
| Location Ahmeek, MI | Avg. Salary $53,666 | Date Updated March 26, 2024 |
| Location Akron, MI | Avg. Salary $52,481 | Date Updated March 26, 2024 |
| Location Alanson, MI | Avg. Salary $52,424 | Date Updated March 26, 2024 |
| Location Alba, MI | Avg. Salary $52,424 | Date Updated March 26, 2024 |
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About Michigan Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th par....More
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