Customer Service/Retention Supervisor Salary in Dayton, Ohio
Customer Service/Retention Supervisor Salary in Dayton, OH
How much does a Customer Service/Retention Supervisor make in Dayton, OH? The average Customer Service/Retention Supervisor salary in Dayton, OH is $60,000 as of May 28, 2024, but the range typically falls between $52,710 and $71,960. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Supervisor Salary | $46,073 | Dayton,OH | May 28, 2024 |
| 25th Percentile Customer Service/Retention Supervisor Salary | $52,710 | Dayton,OH | May 28, 2024 |
| 50th Percentile Customer Service/Retention Supervisor Salary | $60,000 | Dayton,OH | May 28, 2024 |
| 75th Percentile Customer Service/Retention Supervisor Salary | $71,960 | Dayton,OH | May 28, 2024 |
| 90th Percentile Customer Service/Retention Supervisor Salary | $82,849 | Dayton,OH | May 28, 2024 |
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Job Description
The Customer Service/Retention Supervisor addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Supervisor may require a bachelor's degree in area of specialty. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Supervisor typically reports to a supervisor or manager. The Customer Service/Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service/Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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4Patriots - Cleveland, OHJob Description. Job Description. 4Patriots, LLC. is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality produc...- 2 Days Ago
Career Path for this job
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Down a level:
Customer Service Escalation Manager
4 - 7 years experience
Bachelor's Degree -
This Job:
Customer Service/Retention Supervisor
3 + years experience
Bachelor's Degree -
Up a level:
At Risk Customer Support Manager
5 + years experience
Bachelor's Degree
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About Dayton, Ohio
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| Job Title Customer Experience Analyst | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Insights Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Retention Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Customer Service/Retention Supervisor Salaries with No Diploma
- Customer Service/Retention Supervisor Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Supervisor Salaries with an Associate's Degree
- Customer Service/Retention Supervisor Salaries with a Bachelor's Degree
- Customer Service/Retention Supervisor Salaries with a Master's Degree or MBA
- Customer Service/Retention Supervisor Salaries with a JD, MD, PhD or Equivalent
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About Dayton, Ohio Dayton (/ˈdeɪtən/) is the sixth-largest city in the state of Ohio and the county seat of Montgomery County. A small part of the city extends into Gree....More
Dayton, Ohio area prices were up 1.3% from a year ago View the Cost of Living in Dayton, Ohio
Customer Service/Retention Supervisor Salary in popular cities: Columbus, Cleveland, Cincinnati
Salary estimation for Customer Service/Retention Supervisor at companies like : 2739 Bruxelles St, Fleet Line Insurance, Moon Holdings LLC
