How much does a Customer Service/Retention Supervisor make in Maryland? The average Customer Service/Retention Supervisor salary in Maryland is $63,430 as of March 26, 2024, but the range typically falls between $55,730 and $76,070. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Supervisor Salary | $48,720 | MD | March 26, 2024 |
25th Percentile Customer Service/Retention Supervisor Salary | $55,730 | MD | March 26, 2024 |
50th Percentile Customer Service/Retention Supervisor Salary | $63,430 | MD | March 26, 2024 |
75th Percentile Customer Service/Retention Supervisor Salary | $76,070 | MD | March 26, 2024 |
90th Percentile Customer Service/Retention Supervisor Salary | $87,578 | MD | March 26, 2024 |
Diamond Heating & AirTemp Alaska - Anchorage, AK
Nelson Brothers Property Management Inc. - Bellingham, WA
CUSTOMER SERVICE REPRESENTATIVE ONLINE BANKING - ONSITE (MIRAMAR, FL or KEY WEST, FL)
First State Bank of the Florida Keys - Hollywood, FL
Customer Service Lead Onsite position in Food Distribution
Epic Internal - Lacey, WA
The Customer Service/Retention Supervisor addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Supervisor may require a bachelor's degree in area of specialty. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Supervisor typically reports to a supervisor or manager. The Customer Service/Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service/Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Dundalk, MD | Avg. Salary $63,245 | Date Updated March 26, 2024 |
Location Abell, MD | Avg. Salary $68,167 | Date Updated March 26, 2024 |
Location Aberdeen, MD | Avg. Salary $61,953 | Date Updated March 26, 2024 |
Location Aberdeen Proving Ground, MD | Avg. Salary $62,322 | Date Updated March 26, 2024 |
Location Abingdon, MD | Avg. Salary $62,014 | Date Updated March 26, 2024 |
Location Accident, MD | Avg. Salary $55,062 | Date Updated March 26, 2024 |
Location Accokeek, MD | Avg. Salary $68,351 | Date Updated March 26, 2024 |
Location Adamstown, MD | Avg. Salary $66,875 | Date Updated March 26, 2024 |
Location Allen, MD | Avg. Salary $65,398 | Date Updated March 26, 2024 |
Location Andrews Air Force Base, MD | Avg. Salary $68,474 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Insights Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About Maryland Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More
Salary estimation for Customer Service/Retention Supervisor at companies like : 2739 Bruxelles St, Fleet Line Insurance, Moon Holdings LLC