Customer Service Trainer I - Call Center Salary in Philadelphia, Pennsylvania
Customer Service Trainer I - Call Center Salary in Philadelphia, PA
How much does a Customer Service Trainer I - Call Center make in Philadelphia, PA? The average Customer Service Trainer I - Call Center salary in Philadelphia, PA is $56,110 as of April 24, 2024, but the range typically falls between $48,090 and $66,670. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Trainer I - Call Center Salary | $40,788 | Philadelphia,PA | April 24, 2024 |
| 25th Percentile Customer Service Trainer I - Call Center Salary | $48,090 | Philadelphia,PA | April 24, 2024 |
| 50th Percentile Customer Service Trainer I - Call Center Salary | $56,110 | Philadelphia,PA | April 24, 2024 |
| 75th Percentile Customer Service Trainer I - Call Center Salary | $66,670 | Philadelphia,PA | April 24, 2024 |
| 90th Percentile Customer Service Trainer I - Call Center Salary | $76,284 | Philadelphia,PA | April 24, 2024 |
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Job Description
The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Customer Service Trainer I - Call Center
0 - 2 years experience
Bachelor's Degree -
Up a level:
Customer Service Representative Coach II
2 - 4 years experience
Bachelor's Degree
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About Philadelphia, Pennsylvania
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Level of Education
- Customer Service Trainer I - Call Center Salaries with No Diploma
- Customer Service Trainer I - Call Center Salaries with a High School Diploma or Technical Certificate
- Customer Service Trainer I - Call Center Salaries with an Associate's Degree
- Customer Service Trainer I - Call Center Salaries with a Bachelor's Degree
- Customer Service Trainer I - Call Center Salaries with a Master's Degree or MBA
- Customer Service Trainer I - Call Center Salaries with a JD, MD, PhD or Equivalent
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About Philadelphia, Pennsylvania Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most popul....More
Philadelphia, Pennsylvania area prices were up 1.0% from a year ago View the Cost of Living in Philadelphia, Pennsylvania
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