As of January 01, 2025, the average annual salary for a Customer Service Trainer I - Call Center in the United States is $55,660. According to Salary.com, salaries can range from a low of $39,956 to a high of $73,714, with most professionals earning between $47,440 and $65,110.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $65,110 | $5,426 | $1,252 | $31 |
| Average | $55,660 | $4,638 | $1,070 | $27 |
| 25th Percentile | $47,440 | $3,953 | $912 | $23 |
An entry-level Customer Service Trainer I - Call Center with less than 1 year of experience earns about $53,256. With 1-2 years of experience, the average salary increases to $54,133. For 2-4 years of experience, the pay typically rises to $56,403. Senior-level professionals with 5-8 years of experience earn around $56,857, and those with over 8 years of experience can expect an average of $57,160.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Trainer I - Call Center | $53,256 |
| Intermediate Level Customer Service Trainer I - Call Center | $54,133 |
| Senior Level Customer Service Trainer I - Call Center | $56,403 |
| Specialist Level Customer Service Trainer I - Call Center | $56,857 |
| Expert Level Customer Service Trainer I - Call Center | $57,160 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 1% |
| Top Level | 2% |
| Experienced | 3% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of January 01, 2025, our research reveals a significant shift in Customer Service Trainer I - Call Center compensation over the past six years. For example, the median salary increased from $57,670 in 2023 to approximately $57,508 in 2024. (For a detailed analysis of Customer Service Trainer I - Call Center salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Service Trainer I - Call Center information for you to search for. Click on search button below to see Customer Service Trainer I - Call Center job openings or enter a new job title here.
Here are companies hiring for Customer Service Trainer I - Call Center and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $55,660 | 66.8% | ||
| Bonus | $1,340 | 1.6% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,361 | 5.2% | ||
| 401K/403B | $2,394 | 2.9% | ||
| Disability | $1,140 | 1.4% | ||
| Healthcare | $8,352 | 10.0% | ||
| Pension | $3,078 | 3.7% | ||
| Time Off | $7,015 | 8.4% | ||
| Total Compensation | $83,340 | 100% | ||
The average annual salary of Customer Service Trainer I - Call Center is $55,660. In case you are finding an easy salary calculator, the average hourly pay of Customer Service Trainer I - Call Center is $27; the average weekly pay of Customer Service Trainer I - Call Center is $1,070; the average monthly pay of Customer Service Trainer I - Call Center is $4,638.
A Customer Service Trainer I - Call Center's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Service Trainer I - Call Center earns the most in San Jose, CA, where the annual salary of a Customer Service Trainer I - Call Center is $69,850.
The highest pay for Customer Service Trainer I - Call Center is $73,714.
The lowest pay for Customer Service Trainer I - Call Center is $39,956.
The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
