How much does a Customer Service Trainer I - Call Center make in the United States? The average Customer Service Trainer I - Call Center salary in the United States is $48,990 as of November 23, 2022, but the range typically falls between $42,290 and $57,830. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $42,290 10% $36,190 90% $65,878 75% $57,830 $48,990 50%(Median)
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Check out Customer Service Trainer I - Call Center jobs in Virginia

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Job Description

The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience. (Copyright 2022 Salary.com)

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Average Base Salary

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42290
57830
48990

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43020
59650
50180
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Trainer I - Call Center in the United States. The base salary for Customer Service Trainer I - Call Center ranges from $42,290 to $57,830 with the average base salary of $48,990. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,020 to $59,650 with the average total cash compensation of $50,180.
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42290
57830

 

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Salary estimation for Customer Service Trainer I - Call Center at companies like : ADVANCED OXYGEN TECHNOLOGY, BRIGHTCOVE INC, QAD INC