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Customer Service Trainer I - Call Center Salary in the United States

How much does a Customer Service Trainer I - Call Center make in the United States?

As of January 01, 2026, the average salary for a Customer Service Trainer I - Call Center in the United States is $55,320 per year, which breaks down to an hourly rate of $27.

However, a Customer Service Trainer I - Call Center's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $65,694
  • Majority Range (25th-75th percentile): $48,370 to $60,750
  • Entry-Level (10th percentile): $42,042
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View as table View as graph 25% $48,370 10% $42,042 90% $65,694 75% $60,750 $55,320 50%(Median) Didn’t find job title? Click

Customer Service Trainer I - Call Center Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $60,750 $5,063 $1,168 $29
Average $55,320 $4,610 $1,064 $27
25th Percentile $48,370 $4,031 $930 $23
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Key Factors That Influence Customer Service Trainer I - Call Center Salaries

A Customer Service Trainer I - Call Center's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Trainer I - Call Center Salaries?

Experience is a primary driver of a Customer Service Trainer I - Call Center's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service Trainer I - Call Center (0-2 years): $55,317
  • Customer Service Representative Coach II (2-4 years): $65,558
  • Customer Service Representative Coach III (4-7 years): $73,835
  • Customer Service Coaching and Training Supervisor (7+ years): $72,273
  • Customer Service Coaching and Training Manager (7+ years): $92,874
Job Role Years of Experience Average Salary
Customer Service Trainer I - Call Center0-2 years$55,317
Customer Service Representative Coach II2-4 years$65,558
Customer Service Representative Coach III4-7 years$73,835
Customer Service Coaching and Training Supervisor7+ years$72,273
Customer Service Coaching and Training Manager7+ years$92,874
$55,317 Customer ...
$65,558 Customer ...
$73,835 Customer ...
$72,273 Customer ...
$92,874 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service Trainer I - Call Centers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $69,780
  • San Francisco: $69,090
  • Oakland: $67,560

Customer Service Trainer I - Call Center Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Trainer I - Call Center's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

Customer Service Trainer I - Call Center Salary Growth & Career Path

For a Customer Service Trainer I - Call Center, the most direct path to higher earnings is advancing to the Customer Service Representative Coach II role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $65,560 - a projected growth of 19% over your current level.

Salary Trends for Customer Service Trainer I - Call Center

Salaries for a Customer Service Trainer I - Call Center can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $57,670 in 2023 to around $57,362 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Service Trainer I - Call Center salary trends, .

Average Annual Salary of Customer Service Trainer I - Call Center Over Time

2022
$???
2023
$57,670
2024
$57,508
2025
$57,362
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $57,670
2024 $57,508
2025 $57,362
2026
View More
2027
View More

Most common benefits for Customer Service Trainer I - Call Center

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Service Trainer I - Call Center

Here are companies hiring for Customer Service Trainer I - Call Center and their salaries, click below for more details.

Find Your Next Customer Service Trainer I - Call Center Job

Ready to take the next step in your career? Browse thousands of current Customer Service Trainer I - Call Center job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Customer Service Trainer I - Call Center

1. What does a customer service trainer do?

A customer service trainer, earning between $47,440 and $65,110, has extensive experience in customer service and coaches employees in a call center. Their duties include training customer care professionals, monitoring interactions, and providing feedback to help improve performance and enhance customer relations.

2. How much does a call center trainer make?

A Call Center Trainer typically earns between $47,440 and $65,110 annually, with a median salary of $55,660. This range reflects variations based on experience, location, and company size, indicating a competitive compensation for this role in the customer service industry.

3. What is the highest paid call center job?

The highest paid call center job is often the Call Center Trainer, with a salary range of approximately $47,440 to $65,110 per year. This role typically requires experience and expertise in training staff, making it a key position within call centers. Other high-paying roles include Call Center Analyst and Call Specialist, but trainers are crucial for team development.

4. What is a trainer base salary?

The estimated total pay for a Customer Service Trainer in a call center ranges from $47,440 to $65,110 annually, with a midpoint salary of $55,660. This translates to a monthly salary of approximately $3,953 to $5,426, with an average monthly salary around $4,638.

5. What is the highest paying customer service?

The highest paying customer service role is often the Customer Service Trainer in a call center, with salaries ranging from $47,440 to $65,110, depending on experience and location. This position typically requires strong communication skills and the ability to train and develop staff effectively. Other well-paying roles include flight attendants and client relations specialists.

6. What skills do I need as a trainer?

As a Customer Service Trainer in a call center, essential skills include problem-solving, pedagogy, effective communication, people management, time management, coaching, feedback delivery, and adaptability. These skills help trainers address issues, facilitate learning, and enhance team performance. The salary for this role ranges from $47,440 to $65,110, with a midpoint of $55,660.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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