Customer Service Trainer II - Call Center Salary in Atlanta, Georgia
Customer Service Trainer II - Call Center Salary in Atlanta, GA
How much does a Customer Service Trainer II - Call Center make in Atlanta, GA? The average Customer Service Trainer II - Call Center salary in Atlanta, GA is $55,290 as of March 26, 2024, but the range typically falls between $47,790 and $65,390. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Trainer II - Call Center Salary | $40,962 | Atlanta,GA | March 26, 2024 |
| 25th Percentile Customer Service Trainer II - Call Center Salary | $47,790 | Atlanta,GA | March 26, 2024 |
| 50th Percentile Customer Service Trainer II - Call Center Salary | $55,290 | Atlanta,GA | March 26, 2024 |
| 75th Percentile Customer Service Trainer II - Call Center Salary | $65,390 | Atlanta,GA | March 26, 2024 |
| 90th Percentile Customer Service Trainer II - Call Center Salary | $74,586 | Atlanta,GA | March 26, 2024 |
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Job Description
The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Customer Service Representative Coach I
0 - 2 years experience
Bachelor's Degree -
This Job:
Customer Service Trainer II - Call Center
2 - 4 years experience
Bachelor's Degree -
Up a level:
Customer Service Representative Coach III
4 - 7 years experience
Bachelor's Degree
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About Atlanta, Georgia Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is ....More
Atlanta, Georgia area prices were up 1.4% from a year ago View the Cost of Living in Atlanta, Georgia
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