How much does a Customer Service Trainer II - Call Center make in Provo, UT? The average Customer Service Trainer II - Call Center salary in Provo, UT is $52,690 as of April 24, 2024, but the range typically falls between $45,590 and $62,290. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Trainer II - Call Center Salary | $39,126 | Provo,UT | April 24, 2024 |
25th Percentile Customer Service Trainer II - Call Center Salary | $45,590 | Provo,UT | April 24, 2024 |
50th Percentile Customer Service Trainer II - Call Center Salary | $52,690 | Provo,UT | April 24, 2024 |
75th Percentile Customer Service Trainer II - Call Center Salary | $62,290 | Provo,UT | April 24, 2024 |
90th Percentile Customer Service Trainer II - Call Center Salary | $71,030 | Provo,UT | April 24, 2024 |
The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
0 - 2 years experience
Bachelor's Degree
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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About Provo, Utah Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is th....More
Provo, Utah area prices were up 2.3% from a year ago View the Cost of Living in Provo, Utah
Customer Service Trainer II - Call Center Salary in popular cities: Salt Lake City, West Jordan, Orem
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