upper level job

How much does a Field Customer Support Manager make in Newton, MA? The average Field Customer Support Manager salary in Newton, MA is $144,020 as of March 26, 2024, but the range typically falls between $127,130 and $161,120. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Field Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Field Customer Support Manager Salary $111,753 Newton,MA March 26, 2024
25th Percentile Field Customer Support Manager Salary $127,130 Newton,MA March 26, 2024
50th Percentile Field Customer Support Manager Salary $144,020 Newton,MA March 26, 2024
75th Percentile Field Customer Support Manager Salary $161,120 Newton,MA March 26, 2024
90th Percentile Field Customer Support Manager Salary $176,689 Newton,MA March 26, 2024
25% $127,130 10% $111,753 90% $176,689 75% $161,120 $144,020 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Field Customer Support Manager oversees the scheduling and training of field service representatives. Manages the field service personnel who perform on-site routine services including installation, maintenance, and repair. Being a Field Customer Support Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Handles service contracts and directs support services. In addition, Field Customer Support Manager ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Field Customer Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Field Customer Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Field Customer Support Manager in Newton, MA
  • Intern - Customer Support, CloudHealth. CAROUSEL_PARAGRAPH. No. Boston, Massachusetts. Internships. R2214293. Share Job. mail_outlineGet future jobs matchi...
    - 1 Day Ago
  • Cookie Consent. and. We are looking for employees with passion for IT. Telephone Interview with the hiring manager. The next step is a telephone interview ...
    - 2 Days Ago
  • Customer Service/Sales Support Boston, MA Fill out the form below to apply immediately Since its inception in the early 70s, Porcelanosa provides architect...
    - 4 Days Ago
  • Job Description. . This is an ON SITE role.  Hours around 1-9:30pm including at least 1 weekend day, 40 hours per week. . . At a Glance. Full-time entry-le...
    - 5 Days Ago
  • Store Support Supervisor (Customer Service, Front End Support) - Part Time. Department Store. Job Type Regular. Location Hingham, Massachusetts, United Sta...
    - 1 Day Ago
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Field Customer Support Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
127130
161120
144020

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
136050
177260
155880
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Field Customer Support Manager in Newton, MA. The base salary for Field Customer Support Manager ranges from $127,130 to $161,120 with the average base salary of $144,020. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $136,050 to $177,260 with the average total cash compensation of $155,880.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

127130
161120

 

Step 3 of 3

How much should you be paid?

About Newton, Massachusetts    Newton is a suburban city in Middlesex County, Massachusetts, United States. It is approximately 7 miles (11 km) west of downtown Boston and is border....More

Newton, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Newton, Massachusetts

Field Customer Support Manager Salary in popular cities: BostonWorcesterSpringfield

Recently searched related titles: Consulting Technical Manager, Field Management Trainee, Service Delivery Leader

Jobs with a similar salary range to Field Customer Support Manager : Building Services Manager, Building Services Supervisor, Global Service Manager, Deputy Site Lead, Manager, Field Sales, Site Leader

Salary estimation for Field Customer Support Manager at companies like : The American Board of Artificial Intelligence in Radiology, Ut Tommy Bahama Rr Holdings Inc, United Securities LLC

Jobs with a similar salary range to Field Customer Support Manager : People Consultant, Servicenow Manager

lower level job